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12th pass, part time

Job Post Details

Job for 10th or 12th pass Hindi Calling - job post

Emoro Pvt
Mayur Vihar Ph-III, Delhi, Delhi
₹15,000 - ₹20,000 a month

Job details

Pay

  • ₹15,000 - ₹20,000 a month

Job type

  • Full-time

Location

Mayur Vihar Ph-III, Delhi, Delhi

Benefits

Pulled from the full job description

  • Cell phone reimbursement

Full job description

Core responsibilities

  • Customer support: Answer calls, assist with service or product questions, and help customers with issues related to their accounts or orders.
  • Problem-solving: Troubleshoot problems, resolve complaints, and follow up with customers to ensure their issues are fully resolved.
  • Sales and orders: Place orders, process payments, and identify sales opportunities by recommending products or services.
  • Data management: Document all call details, update customer information in a database, and maintain accurate records using CRM software.

Key duties

  • Following communication scripts and adapting them as needed.
  • Identifying customer needs and providing solutions.
  • Escalating complex issues to supervisors or other departments.
  • Maintaining a professional and courteous tone.
  • Meeting or exceeding performance targets, such as call volume and customer satisfaction goals.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement

Work Location: In person

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