Skill required: Retirement Solutions - Payment Operations
Designation: Customer Service New Associate
Qualifications:BBA/BCom/Any Graduation
Years of Experience:0 to 1 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? • 0 to 1 years of experience in US Retirement Services domain - Defined Contributions - Managing participant level services • experience in Money Out processes such as Inservice withdrawal, Survivor benefit, Immediate Annuity, Deferred Annuity, Hardship withdrawal determination and payments, Rollover out, Lump Sum Distribution, Required Minimum Distributions, Complex Distributions, Loan payoff and child support. • Retirement solution is a comprehensive process to understand how much money you will need when you retire Retirement solution also helps you identify the best • Processes and activities involved in managing and facilitating financial transactions, including payment processing, reconciliation, fraud detection, risk management, and customer support, typically conducted by banks, payment processors, or financial institutions.
What are we looking for? • Primary skill - Payment Operations, US retirement, Money-In, Moneyout, 401k, Defined Contributions. • Good verbal & written communication skills • Good typing skill and attention to detail. • Good time management skills • Ability work independently • Bachelor degree • Open core Night shifts based on business requirement.
Roles and Responsibilities: • In this role you are required to solve routine problems, largely through precedent and referral to general guidelines. • Your primary interaction is within your own team and your direct supervisor. • In this role you will be given detailed instructions on all tasks. • The decisions that you make impact your own work and are closely supervised. • You will be an individual contributor as a part of a team with a predetermined, narrow scope of work. • Please note that this role may require you to work in rotational shifts