Administration jobs in Hoskote, Karnataka

Company OverviewInfotech Private Limited is a fast-growing technology company. We create modern digital tools to help businesses run smoothly. Our team loves new ideas and values hard work. We are looking for energetic people to join us at our main office in Bengaluru, Karnataka.Job OverviewWe are looking for a dedicated Customer Support and Operations Executive. In this role, you will help our clients use our tools. You will also manage daily office tasks. This is a full-time position. It requires a hard-working person who can handle flexible hours. You must be able to solve problems quickly.Job DetailsJob Location: Bengaluru, Karnataka (In-Office Position)Monthly Salary: ₹40,000 to ₹60,000 per month (Based on your skills)Working Hours: 8 to 13 hours per day (Includes shifts and breaks)Employment Type: Full-timeKey ResponsibilitiesHelp Customers: Answer customer questions through phone calls, emails, and live chats.Solve Problems: Listen to customer issues carefully and fix them using our standard guides.Guide Users: Explain how our products work to new clients in simple words.Manage Data: Keep clean and correct records of all customer talks in our computer system.Team Work: Work closely with our tech team to report system bugs and software errors.Daily Reports: Write short daily updates for managers about customer complaints and tasks done.Office Tasks: Assist with basic office operations to ensure everything runs smoothly.Eligibility and RequirementsAge Limit: Candidates must be at least 16 years old to apply.Education: Minimum qualification is a 12th-grade pass from a recognized board.Languages: Must speak and write clearly in English and Hindi. Knowing Kannada is a big plus.Computer Skills: Basic knowledge of typing, using emails, and browsing the internet.Mindset: Ability to stay calm and polite when talking to angry or confused customers.Flexibility: Ready to work longer hours (up to 13 hours) during busy business days.Benefits and PerksPaid Leave: Earned leaves and sick leaves every month.Free Meals: Healthy food and snacks provided at the office during your shift.Life Insurance: Full life insurance coverage sponsored by the company.Health Insurance: Medical insurance for you to cover hospital expenses.Big Incentives: Extra performance bonuses up to 2x of your base target achievements.

Pay: ₹40,000.00 - ₹60,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Food provided
• Health insurance
• Life insurance
• Paid time off
• Work from home

Work Location: Hybrid remote in Bengaluru, Karnataka