Airlines jobs in Thane District, Maharashtra

Job description:-

• Understand the client requirement, coordinate with them and issue the best airfares
• Process basic flight ticketing, date changes, cancellations, re-issuances, and refunds in coordination with airline guidelines.
• Track flight schedule updates or cancellations and communicate changes promptly to clients.
• Search for cost-effective routing options to offer competitive airfares.
• Liaise with hotel partners, local DMCs and transport vendors to book arrangements.
• Assist senior executives in resolving client queries or emergency changes during trips.
• Maintain organized records of client files, payments, and booking logs in the system.
• Handle hotel reservation requests for domestic and international destinations
• Process amendments, room upgrades, special requests and cancellations in accordance with hotel policies.
• Assist in resolving on-site client issues, such as room allocation problems or hotel service complaints.
• Maintain up-to-date knowledge of hotel categories and ticketing guidelines

Core competencies:-

• Flair understanding of hotel room categories, working.
• Strong written and verbal communication skills.
• Fundamental working knowledge of at least one GDS platform
• Basic proficiency in Microsoft Excel and Word.

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person