Airtel India jobs in India

Customer Relation Officer (CRO) is responsible for building and maintaining strong relationships with customers, addressing their queries, promoting company products and services, and ensuring a high level of customer satisfaction. The role involves handling customer interactions, resolving issues promptly, and contributing to business growth through excellent service.

Key Responsibilities

• Interact with customers in a professional and friendly manner.
• Understand customer requirements and recommend suitable products or services.
• Handle customer inquiries, complaints, and provide timely resolutions.
• Build and maintain long-term customer relationships.
• Follow up with existing customers to ensure satisfaction and encourage repeat business.

Qualification

• Bachelor's Degree (preferred).
• Freshers and experienced candidates can apply.

Pay: ₹21,000.00 - ₹24,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person