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Job Post Details

Team Lead, Air and Rail haul
ASSPL - Gujarat - D34
·
3.5
Surat, Gujarat
Full-time
Apply on company site

Job details

Pay information not provided
Full-time
Night shift, Day shift
Surat, Gujarat

Full job description

DESCRIPTION

Amazon – where builders can build! We’re looking for a smart, customer-obsessed innovator and owner to join our Operations Team

Purview of a Team Lead Air haul and Rail Haul
Team Leader is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity.
For rail-haul operations candidate need to work from the DFC Station, Rail nodes were dynamic operations are required.

The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form. She/he should be able to come up with process improvements drive them through completion.

Responsibilities include, but are not limited to

Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.

  • Developing and/or referring to performance metrics to drive team performance and business results.
  • Identifying the business impact of trends and making data backed decisions.
  • Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers)
  • Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.
  • Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus.
  • Readiness to work in Day and Night shift at DFC nodes/Rail nodes/Airport CUT terminals.

Key job responsibilities
Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.

  • Developing and/or referring to performance metrics to drive team performance and business results.
  • Identifying the business impact of trends and making data backed decisions.
  • Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers)
  • Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.
  • Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus.

A day in the life
Managing a shift, identifying opportunities to improve team performance and owning associated change management.

Developing and/or referring to performance metrics to drive team performance and business results.
  • Identifying the business impact of trends and making data backed decisions.
  • Communicating with external customers (Carriers, Vendors) and internal customers (Finance, Ops Excellence, Fulfillment Centers)
  • Escalating problems or variances in the information and data to the relevant owners and following till resolutions.
  • Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus.
Readiness to work in Day and Night shift at DFC nodes/Rail nodes/Airport CUT terminals.

About the team
This role will be part of a 7 membered team which takes care of Air and Rail operations for West. All job roles will be reporting to the Regional Manager.

BASIC QUALIFICATIONS

  • 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
  • Bachelor's degree
  • Speak, write, and read fluently in English
  • Experience with Microsoft Office products and applications

PREFERRED QUALIFICATIONS

  • Experience with Excel

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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