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    • Greet arriving patients and visitors at the helpdesk, emergency, or out-patient department (OPD) with courtesy.
    • Pay: ₹21,000.00 - ₹32,000.00 per month.
    • View all Park Hospital, Patiala jobs - Patiala, Punjab jobs - Guest Service Agent jobs in Patiala, Punjab
    • Salary Search: Guest Relation Executive salaries in Patiala, Punjab
    • Manage day-to-day store operations, including material receipt, storage, issue, and dispatch.
    • Ensure proper GRN (Goods Receipt Note) creation and…
    • Job Title: Data Entry Executive / Back Office Assistant.
    • Location: P. L. Marketings, Mohali / Patiala.
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    • Answer incoming calls promptly and professionally, addressing patient queries regarding appointments, doctor consultations, surgical procedures, and general…
    • Reception and telle caller basic english required.
    • Timing 10;00 to 5;30 monday to friday.
    • Pay: ₹8,893.65 - ₹23,408.18 per month.
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    • Salary:* ₹60,000 – ₹70,000 per month.
    • Working Days:* 6 days a week.
    • Working Hours:* 10:00 AM – 6:30 PM.
    • Position:* Front Office Executive / Receptionist.
    • Reports To:* Front Office In-Charge / Administration Manager / HR.
    • Graduate in any discipline preferred.
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    • Job Types: Full-time, Permanent.
    • Salary: ₹15,000 – ₹20,000 per month.
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    • Dedicated and organized Office Manager with strong skills in managing day-to-day office operations and ensuring smooth and efficient workplace functioning.
    • To manage quality,maintenance and process controls of our steel rerolling mill manufacturing Channels,Beams Structural sections.
    • Job Description – Call Centre Executive.
    • Experience:* Fresher / 1–2 Years.
    • We are looking for a confident, polite, and customer-focused Call Centre Executive…
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    • Perform general administrative and clerical duties such as filing, data entry, and documentation.
    • Maintain stock inventory records, monitor usage, and report…
    • Welcoming patients, pharmaceutical representatives and vendors on the telephone and in-person visitors and answering patient inquires.

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Guest Relation Executive
Park Hospital, Patiala
Patiala, Punjab
₹21,000 - ₹32,000 a month
Full-time
Apply now

Job details

₹21,000 - ₹32,000 a month
Full-time
Patiala, Punjab

Full job description

Patient Welcome & Orientation

  • Greet arriving patients and visitors at the helpdesk, emergency, or out-patient department (OPD) with courtesy.
  • Guide patients through registration, admission, and discharge processes.
  • Familiarize patients and attendants with hospital facilities, room categories, visiting hours, and safety protocols.

Communication & Liaison

  • Act as a single point of contact for patient queries, grievances, and special requests.
  • Coordinate smoothly with clinical teams, nursing staff, billing, and housekeeping to clear service delays.
  • Conduct regular ward rounds and courtesy visits to admitted patients to check on their comfort and satisfaction.

Complaint & Conflict Resolution

  • Listen actively and empathetically to upset patients or family members.
  • Handle service-related grievances on the spot or escalate complex administrative/clinical issues to the Floor Manager or HoD.
  • Maintain a daily feedback and complaint logbook in the CRM software.

Feedback & Process Improvement

  • Collect real-time or digital patient feedback forms during and after their stay.
  • Analyze recurring pain points (e.g., waiting times, billing queries, room cleanliness) and report them to management to improve hospital operations.

Pay: ₹21,000.00 - ₹32,000.00 per month

Work Location: In person

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