Application Support Manager jobs in Bengaluru, Karnataka
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- HCLTechBengaluru, Karnataka
- To focus on driving strategic initiatives, enhancing team performance, and aligning support operations with business goals.
- View all HCLTech jobs - Bengaluru, Karnataka jobs
- Salary Search: Senior Support Manager salaries
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- HitachiBengaluru, Karnataka
- Basic understanding of cloud-based and enterprise application architectures.
- Lead specific project initiatives for enhancement of applications under your scope.
- SCIEXBengaluru, Karnataka
- Paid time off
- The Application Support Manager – Pharma/SM is responsible for delivering comprehensive pre- and post-sales application support for the pharmaceutical and CRO…
- MaxvalBengaluru, Karnataka
- Strategic thinking and the ability to align application support activities with organizational goals.
- Their primary role is to oversee the application support…
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View similar jobs with this employerApplication Support Operations, Manager
Often replies in 3 daysAutonomize AIBengaluru, Karnataka- Experience scaling support operations for multi-tenant SaaS across multiple US accounts.
- Provide periodic, executive-ready reporting to US leadership on support…
View similar jobs with this employerAccentureBengaluru, Karnataka- Develop reporting and analysis capabilities to support business needs.
- Ensure applications operate according to service commitments and quality expectations.
- View all Accenture jobs - Bengaluru, Karnataka jobs
- Salary Search: Application Support Engineer salaries in Bengaluru, Karnataka
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View similar jobs with this employerGenpact India Pvt. Ltd.Bengaluru, Karnataka- Provide advanced technical support for troubleshooting and resolving application-related incidents • Collaborate with cross-functional teams to ensure timely…
View similar jobs with this employerPUMABengaluru, Karnataka- Ensure smooth handover of changes/releases into support operations.
- 5–8+ years of experience in IT support or operations.
- Service Delivery & SLA Compliance.
- AccentureBengaluru, Karnataka
- You will be a subject matter expert with deep knowledge and experience, using your influencing and advisory skills to guide important decisions.
View similar jobs with this employerGenpact India Pvt. Ltd.Bengaluru, Karnataka- Lead and mentor a team of application support specialists • Provide technical expertise and guidance to troubleshoot and resolve complex application issues •…
- Mercedes-Benz Group AGBengaluru, Karnataka
- Gesellschaft:Mercedes-Benz Research and Development India Private Limited.
- Lead the Engineering IT team responsible for delivering scalable Validation Solutions…
- KyndrylBengaluru, Karnataka
- Plan, coordinate, and manage end-to-end application release activities across multiple banking applications and platforms, including Temenos core banking…
- NetAppBengaluru, Karnataka
- Customer success and support operations.
- Identify opportunities to improve onboarding, adoption, and support experience.
- SaaS and subscription business models.
- systemsGoBengaluru, Karnataka
- The Service Delivery Manager (SDM) will be responsible for end-to-end service governance of the Client Bengaluru IT and AV Managed Services engagement.
- systemsGoBengaluru, Karnataka
- The Service Delivery Manager (SDM) will be responsible for end-to-end service governance of the Client Bengaluru IT and AV Managed Services engagement.
- KenvueBengaluru, Karnataka
- Identify opportunities for process improvement and innovation within support and business operations.
- Design and implement training programs to enhance the…
Job Post Details
Senior Support Manager - job post
3.73.7 out of 5 stars
Bengaluru, Karnataka
You must create an Indeed account before continuing to the company website to apply
Location
Bengaluru, Karnataka
Full job description
Bengaluru, Karnataka
Job Summary
To focus on driving strategic initiatives, enhancing team performance, and aligning support operations with business goals
Key Responsibilities
1. Oversee The Daily Operations Of The Support Team, Ensuring Timely And Effective Resolution Of Customer Inquiries And Issues.
2. Identify And Implement Process Improvements To Enhance Team Efficiency And Customer Satisfaction. Monitor And Analyze Support Metrics To Identify Trends And Areas For Improvement.
3. Develop And Implement Strategic Plans To Align Support Operations With Business Goals. Collaborate With Other Departments To Ensure Seamless Service Delivery And Support.
4. Build And Maintain Strong Relationships With Key Customers, Ensuring Their Needs Are Met And Issues Are Resolved Promptly.
5. Strong Analytical And Problem-Solving Skills, With The Ability To Identify And Address Issues Effectively.
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Job Summary
To focus on driving strategic initiatives, enhancing team performance, and aligning support operations with business goals
Key Responsibilities
1. Oversee The Daily Operations Of The Support Team, Ensuring Timely And Effective Resolution Of Customer Inquiries And Issues.
2. Identify And Implement Process Improvements To Enhance Team Efficiency And Customer Satisfaction. Monitor And Analyze Support Metrics To Identify Trends And Areas For Improvement.
3. Develop And Implement Strategic Plans To Align Support Operations With Business Goals. Collaborate With Other Departments To Ensure Seamless Service Delivery And Support.
4. Build And Maintain Strong Relationships With Key Customers, Ensuring Their Needs Are Met And Issues Are Resolved Promptly.
5. Strong Analytical And Problem-Solving Skills, With The Ability To Identify And Address Issues Effectively.
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