4) Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas)

Key Result Areas

Supporting Actions

Requirement Gathering- Understand business requirements to deliver right cloud solutions

Ensure that there is a thorough understanding ofproduct clouddeployments
Propose Cloud designs for new clients and new offerings
Provide design analysis and cost estimation to support sales efforts
Take a sign off fromproduct teamon the requirement specifications
Develop the strategic roadmap for all next generation service infrastructures

Cloud Infra Design -Design cloud infra solutions to meet requirements

Ensure design ofcloud solution, technical review and technical documentation
Review and approve Cloud architecture
Define the roadmap, step by step breakdown for implementation of the finalized design
Design, implement, and manage highly scalable operating practices and deployment strategies
Collaborate with software engineering to define and develop DevOps processes to scale withConsumer Business’ever-growingoperations
Innovation and new technologies design and PoC

Product team -Manage relationship with business to ensure client satisfaction

Interact with the clients/product teamand provide them regular progress updates
Provide progress update on various projects and suggestions on improvementsto Management
Manage Containerization of the infrastructure
Manage deployments of systems
Cost Management of existing cloud infrastructure

Project Management/Implementation-Ensure quality & timelines are adhered to for all projects

Manage multiple projects simultaneously with variable team size
Develop detailed Project plans
Monitor adherence to plans to ensure timeliness of projects
Guide the team technically to deliver timely and quality output
Adhere to company and project standards and guidelines

Infrastructure Managed Services

Ensure the availability and accessibility of mission critical software/services & systems
Ensure the management of the daily operations of the consumer finance business’ cloud infrastructure
Maintain infrastructure through reusable code and tooling
Use metrics and monitoring systems to ensure performance, scalability, and stability
Interact with other teams to ensure the uptime and reliability of infrastructure, improve integration & release process

Process & Knowledge improvement -Contribute to the company knowledge base and process improvements.

Work with the processes and tools to ensure best practices are adhered to on every project
Put in place knowledge management processes
Expand, maintain & establish new best practices for infrastructure management
Create and maintain tools to help automate provisioning and upkeep of AWS resources

Team Management – Recruit, train, & motivating team members

Build capability in ABC for cloud deployment
Mentor junior team members and conduct periodical trainings to meet the market standards
Guide the team technically to deliver timely and quality output
Conduct & ensure regular performance reviews and feedback
Keep the team motivated

Vendor Management-Effectively manage vendors to get the desired output/service from them

Identify & work with high quality& reliablevendors
Monitor & manage performance of vendors as per the performance metrics defined
Manage relationships with 3rd party infrastructure and security partners