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Client Handling Executive - job post

Dhal Information System Pvt.Ltd.(DIS)
Kalinga Vihar, Bhubaneswar, Odisha
₹20,000 - ₹30,000 a month

Job details

Pay

  • ₹20,000 - ₹30,000 a month

Job type

  • Full-time

Shift and schedule

  • Night shift
  • US shift

Location

Kalinga Vihar, Bhubaneswar, Odisha

Benefits

Pulled from the full job description

  • Food provided
  • Internet reimbursement

Full job description

Job Title: Client Handling Executive
Location: Kalinga Vihar, Bhubaneswar
Shift: Night Shift (US Shift)
Experience: 2–3 Years
Job Type: Full-Time
Work Mode: Work from Office

Key Responsibilities

  • Manage and maintain strong relationships with clients.
  • Serve as the primary point of contact for client communication.
  • Understand client requirements and coordinate with internal teams to ensure timely service delivery.
  • Handle client inquiries, concerns, and escalations in a professional manner.
  • Conduct regular follow-ups to ensure client satisfaction and retention.
  • Prepare reports, proposals, meeting minutes, and other client-related documentation.
  • Monitor project progress and provide timely updates to clients.
  • Maintain accurate client records and ensure proper documentation.
  • Support contract renewals and identify opportunities for business growth and client retention.

Required Skills

  • Excellent verbal and written communication skills.
  • Strong client relationship management and interpersonal skills.
  • Good coordination, organizational, and problem-solving skills.
  • Proficiency in MS Office (Excel, Word, and PowerPoint).
  • Ability to multitask, prioritize work, and meet deadlines.

Qualification

· Bachelor's degree in Business Administration or a related field.

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

  • Food provided
  • Internet reimbursement

Work Location: In person

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