Bigsoft HR Solutions jobs

01. Positive Attitude

Maintain a positive attitude and follow the office culture. Embrace the core values & maintain a good team attitude.

02. Leadership Traits

We welcome those with leadership skills to contribute to the team and explore their potential.

03. Excellent Team Player

Good team spirit and an ability to work closely with other team members.

04. Learn and Grow

Eager to learn further & expand their knowledge. Passion to further their career.

05. High Goals

People who set their goals high and make an effort to achieve them.

06. Self-Motivated

We like self-motivated employees who have a passion for their work?

BA Team Lead

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BDE

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Content Writer

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Customer Success Executive

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Position: Customer Success Executive

Key Responsibilities:

• Build and maintain strong, long-term client relationships through continuous engagement and proactive communication for IT services engagements.
• Take full ownership of the client lifecycle across IT services projects, from onboarding and project initiation to delivery, support, and renewals.
• Demonstrate value to clients through project KPIs, delivery metrics, and regular service performance reports.
• Act as the client advocate within the organization to ensure high-quality delivery across all IT services, teams, and partners.
• Guide clients through standard IT delivery and onboarding methodologies, minimizing risks during project execution and transitions.
• Track and monitor service requests, tickets, and escalations, and coordinate with internal delivery and support teams to ensure timely resolution.
• Collect and analyze client feedback to identify service improvement opportunities and process enhancements.
• Manage contract renewals and identify opportunities for additional services, scope expansion, and cross-selling within existing IT services engagements.
• Engage with inactive or dormant clients, understand their current requirements, address concerns, and drive re-engagement initiatives to reactivate accounts and generate new business opportunities.
• Conduct regular client outreach and follow-ups to strengthen relationships and increase customer retention.

Mern Stack Team Lead

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Job Title: MERN Stack Team Lead

We are looking to hire a MERN Full Stack Team Lead with 5+ years of experience, including minimum 2 years of Team Lead experience. We need someone who can take strong ownership at both technical and team management levels, along with driving measurable performance through KPIs.

Position: MERN Full Stack Team Lead

Experience: 5+ Years (2+ Years as Team Lead mandatory)

Key Responsibilities:

Lead and manage a team of MERN stack developers (MongoDB, Express.js, React.js, Node.js)

Take ownership of end-to-end project delivery, including planning, execution, and quality

Define technical architecture and ensure best practices are followed

Manage and track Team KPIs and Project KPIs, ensuring alignment with business and delivery goals

Collaborate with Business Analysts, Project Managers, and clients for requirement clarity

Conduct code reviews and mentor team members to improve performance

Ensure timely delivery aligned with project roadmap and milestones

Required Skills:

Strong hands-on experience with MongoDB, Express.js, React.js, and Node.js

Proven experience in leading a development team for at least 2 years

Experience in designing scalable and high-performance applications

Good understanding of REST APIs, microservices architecture, and third-party integrations

Knowledge of DevOps practices, CI/CD pipelines, and cloud platforms is a plus

Strong leadership, communication, and problem-solving skills

We need someone who can take strong ownership at both technical and team management levels, along with driving measurable performance through KPIs.

PPC Executive

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Python Developer

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QA Automation

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QA Engineer

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QA Team Lead

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Senior AIML Developer

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Senior BDE or BDM Outbound

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Senior DevOps Engineer

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DEVOPS ENGINEER

1. Proficiency in AWS, Google Cloud Platform (GCP), and Microsoft Azure.

2. Experience with serverless architecture and services (e.g., AWS Lambda, Azure Functions).

3. Expertise in Terraform, CloudFormation, and other IaC tools.

5. Proficiency with Ansible, Chef, Puppet, or SaltStack.

6. Experience with Jenkins, GitLab CI, GitHub Actions, or CircleCI.

7. Automated deployment and rollback strategies.

9. Managing repositories, branching strategies, and code review processes.

10. Proficiency with ELK Stack (Elasticsearch, Logstash, Kibana), Splunk, or CloudWatch.

11. Setting up alerting mechanisms for system and application health.

12. Knowledge of encryption techniques and secure communication protocols.

13. Implementing IAM and AD integration for secure access management.

16. Designing and managing microservices-based applications.

17. Experience with Docker, Kubernetes, and container orchestration.

18. Support and improve CI/CD pipelines using tools like Jenkins, GitLab CI, or Bitbucket.

19. Automate tasks and workflows using scripting languages such as Bash, Python, or PowerShell.

20. Identify areas for automation to reduce manual work and improve efficiency.

21. Work collaboratively with developers and QA engineers to resolve issues and streamline DevOps workflows.

22. Strong experience with Linux server administration

23. Familiar with Networking, DNS management, load balancing, and VPC/Subnet configuration across cloud environments.

Senior HR Executive

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Senior Social Media Executive

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Job Description: Senior Social Media Executive

Role: Senior Social Media Executive
Experience: 3–5 Years

Role Overview

We are looking for a result-oriented Social Media Executive who can not only manage social platforms but also drive measurable business outcomes including lead generation, engagement growth, and brand visibility.

Key Responsibilities

• Plan and execute data-driven social media strategies aligned with business goals
• Manage and grow client and in-house social media accounts independently
• Create high-performing content focused on engagement and conversions
• Run and optimize paid and organic campaigns for lead generation
• Track, analyze, and improve campaign performance using analytics tools
• Collaborate with content, design, and marketing teams for integrated campaigns
• Handle end-to-end campaign execution from ideation to reporting
• Cover company events and convert them into engaging social media content
• Stay updated with trends and platform algorithm changes

KPIs & Performance Metrics

• Monthly lead generation targets from social media channels
• Engagement rate growth (likes, shares, comments, saves)
• Follower growth and audience quality
• Conversion rate from campaigns (CTR, CPL, ROI)
• Performance of paid campaigns (cost per lead, ROAS)
• Content performance (reach, impressions, engagement per post)
• Timely execution of campaigns and content calendar adherence
• Increase in brand visibility and traffic from social platforms

Requirements

• Proven experience in performance-driven social media management
• Strong knowledge of analytics tools (Meta Insights, Google Analytics, etc.)
• Experience in running paid campaigns for lead generation
• Creative thinker with analytical mindset
• Strong communication and coordination skills

SEO Executive

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Job Summary:

The Mid-Level SEO Executive will be responsible for executing SEO strategies to improve website visibility, search rankings, and organic traffic. The role involves managing on-page and off-page optimization, performing detailed website audits, and supporting branding and content marketing activities to enhance online presence and lead generation.

Key Responsibilities:

1. On-Page Optimization

• Perform keyword research and mapping to relevant offpage activities.

• Optimize Meta tags, headings, images, and internal linking structure.

• Implement schema markup, canonical tags, and SEO-friendly URLs.

• Conduct regular on-page audits to identify and fix technical and content-related issues.

• Collaborate with the content and design teams to ensure SEO best practices are applied to new and existing pages.

  
  

2. Off-Page Optimization

• Plan and execute link-building campaigns (guest posting, directory submission, outreach).

• Analyze competitor backlink profiles and identify new link opportunities.

• Maintain healthy link profiles and disavow harmful backlinks.

• Work on increasing domain authority and organic visibility through ethical SEO practices.

• Support the creation and optimization of content for blogs and landing pages.

• Suggest content ideas that drive traffic, engagement, and conversions.

3. Website Audit & Technical SEO

• Conduct detailed website audits covering technical, structural, and content issues.

• Identify crawl errors, broken links, indexing issues, and duplicate content.

• Ensure website performance, mobile responsiveness, and loading speed are optimized.

  
  

4. Reporting & Analysis

• Monitor keyword performance, organic traffic, and user engagement using analytics tools.

• Prepare weekly/monthly SEO performance reports.

• Identify opportunities for improvement based on data insights and trends.

• Stay updated on Google algorithm changes and SEO best practices.

  
  

Required Skills & Tools:

• Strong knowledge of On-Page and Off-Page SEO techniques.

• Hands-on experience with tools such as Google Analytics, Google Search Console, Ahrefs, SEMrush, Moz, and Screaming Frog.

• Understanding of HTML, CSS, and CMS platforms (WordPress, Shopify, etc.).

• Good understanding of branding and content marketing fundamentals.

• Excellent analytical and problem-solving skills.

• Strong communication and teamwork abilities

Key Performance Indicators (KPIs):

• Improvement in keyword rankings and organic traffic.

• Growth in website visibility and domain authority.

• Successful completion of website audits and implementation of recommendations.

• Quality and quantity of backlinks generated.

• Contribution to content and branding goals.

Education & Qualifications:

• Bachelor's degree in IT, Communications, or related field.

• 2–4 years of proven SEO experience (agency or in-house).

Talent Acquisition Executive

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Trainee BDE

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TRAINEE BUSINESS DEVELOPMENT EXECUTIVE JD

Sales Intern – Roles & responsibilities

Gain a deep understanding of the company's custom software solutions, including features, benefits, and use cases

Participate in product training sessions and workshops to develop comprehensive product knowledge

Conduct research on target industries, market trends, and competitor offerings to understand the competitive landscape

Analyze market data and customer insights to identify potential opportunities and challenges

Learn strategies for lead generation, including cold calling, email outreach, and social selling

Shadow experienced sales representatives to observe the sales process from prospecting to closing

Assist in preparing sales materials, presentations, and proposals for client meetings

Learn effective communication skills for interacting with clients and prospects via phone, email, and in-person meetings

Assist in responding to client inquiries, scheduling appointments, and following up on leads

Gain hands-on experience with the company's CRM system by inputting and updating lead information, tracking sales activities, and generating reports

Participate in ongoing training and development programs focused on sales skills, industry knowledge, and professional growth

Take initiative to self-educate and stay updated on industry trends, sales techniques, and software developments

Having an IT background would be extra advantage

Vice President of Sales

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Position Overview

Role Summary

We are seeking a dynamic and results-driven Vice President of Sales to lead and scale our global sales engine. This senior leadership role is responsible for driving end-to-end revenue growth across inbound and outbound channels, managing a high-performance team spanning Business Development Managers (BDMs), Senior BDMs, and Business Development Heads across multiple regions and entities. The VP of Sales will own go-to-market strategy, team architecture, pipeline development, and cross-functional alignment to accelerate business growth at scale.

Key Responsibilities

1. Sales Leadership & Team Management

• Lead, mentor, and manage a multi-tiered sales organization including BDMs, Senior BDMs, and Business Development Heads across onsite and offshore locations

• Build and sustain a high-performance sales culture grounded in accountability, data-driven decision-making, and continuous learning

• Define team structures, hiring plans, and performance frameworks for inbound and outbound functions

• Conduct regular 1:1s, performance reviews, and development planning for direct reports and their sub-teams

• Manage cross-entity alignment ensuring consistent GTM approach across all business units

2. Inbound Sales Operations

• Oversee inbound pipeline management, lead qualification processes, and conversion optimization

• Partner with Marketing to ensure alignment on lead generation, MQL-to-SQL conversion rates, and funnel efficiency

• Establish SLAs for inbound lead response times and follow-up cadences

• Implement CRM-driven workflows to maximize inbound lead capture and closure rates

3. Outbound Sales & Business Development

• Drive outbound prospecting strategies including cold outreach, account-based selling (ABS), and territory management

• Develop and execute multi-channel outbound campaigns leveraging email, calls, LinkedIn, and referral networks

• Own outbound revenue targets and pipeline forecasting with granular visibility at team and individual level

• Identify new market segments, verticals, and growth opportunities to expand the company’s footprint

4. LinkedIn & Digital Sales Campaigns

• Design and execute LinkedIn outreach campaigns, Sales Navigator strategies, and social selling playbooks

• Work with marketing and content teams to develop thought leadership and campaign assets for LinkedIn

• Track engagement, conversion metrics, and A/B test messaging to optimize digital campaign performance

• Build a strong employer and brand presence for the sales team across LinkedIn

5. Expo, Events & Conference Management

• Plan, coordinate, and represent the company at national and international trade expos, industry events, and conferences

• Build pre-event outreach strategies and post-event follow-up pipelines to maximize ROI from event participation

• Train and prepare BDM teams for expo presence, pitching, and lead capture at events

• Partner with marketing on booth strategy, collateral, and brand representation at events

6. Multi-Region & Multi-Entity Management

• Oversee sales operations spanning multiple geographies, time zones, and business entities

• Establish region-specific sales strategies while maintaining global consistency in processes and standards

• Drive offshore team enablement with clear KPIs, communication protocols, and operational playbooks

• Navigate cross-border sales nuances including compliance, cultural awareness, and regional market dynamics

7. Revenue Strategy & Forecasting

• Own the annual revenue plan and quarterly sales targets across all regions, entities, and channels

• Provide accurate pipeline forecasting and monthly reporting to the executive team

• Analyze sales performance data, identify trends, and implement corrective actions proactively

• Define and track KPIs including win rate, deal velocity, ACV, churn, and expansion revenue

8. Cross-Functional Collaboration

• Partner with Marketing on demand generation, brand positioning, and campaign alignment

• Collaborate with Product and Delivery teams to ensure customer requirements are effectively communicated and delivered

• Work closely with Finance and Operations on pricing strategies, contract structures, and deal approvals

• Interface with the C-Suite on strategic planning, board-level reporting, and growth initiatives

Qualifications & Experience

Required

• 10+ years of progressive B2B sales experience, with at least 4–5 years in a senior sales leadership role (Director, VP, or equivalent)

• Proven track record of managing inbound and outbound teams simultaneously with measurable revenue outcomes

• Demonstrated experience leading multi-region and/or offshore sales teams across different time zones

• Deep expertise in LinkedIn Sales Navigator, digital outreach, and social selling strategies

• Hands-on experience managing trade expo participation and event-driven pipeline development

• Strong command of CRM platforms (Salesforce, HubSpot, or similar) and sales analytics tools

• Excellent communication, negotiation, and executive-level presentation skills

• Ability to manage multiple entities with distinct GTM strategies while maintaining cohesion

Preferred

• Experience in IT services, staffing, SaaS, or technology-driven B2B environments

• Exposure to account-based marketing (ABM) methodologies and enterprise-level deal structures

• MBA or equivalent postgraduate qualification in Business, Marketing, or related field

• Prior experience building sales teams from early-stage or scaling environments

Core Competencies

Key Performance Indicators (KPIs)

• Achievement of quarterly and annual revenue targets across all regions and entities

• Inbound lead-to-close conversion rate and average deal cycle time

• Outbound pipeline generated per BDM, Senior BDM, and BD Head

• LinkedIn campaign engagement rates, connection-to-meeting conversion, and SQLs generated

• Expo and event ROI: leads captured, pipeline created, and deals closed from events

• Offshore team productivity metrics, response SLAs, and quality benchmarks

• Team retention, promotion rates, and employee engagement scores

• Forecast accuracy: monthly and quarterly variance within ±10%