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Bpo, Banking Sector Work From Home jobs in Remote

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    • Graduate or Undergraduate candidates can apply.
    • Handle complex or sensitive customer issues efficiently.
    • Handle customer queries and concerns via calls, chat,…
    • Windows 10/11 Laptop or Desktop.
    • Stable broadband connection (30 Mbps or higher).
    • Handle customer queries via voice, chat, or email.
    • Intel i5 (8th Generation or newer) laptop/PC running Windows 11.
    • Handle customer queries via phone, chat, or email (depending on the assigned process).
    • Handle inbound customer inquiries via phone, email, and chat.
    • Provide accurate and timely information on energy plans, pricing, and promotions.
    • The work schedule will transition to 5 days a week.
    • Engage with dissatisfied or inactive learners to understand their concerns and.
    • Candidate must be comfortable with 100% work-from-home setup.
    • Maintain discipline, punctuality, and consistency while working from home.
    • Have at least 6 months of experience in customer service, customer support, or a customer-facing role.
    • Shift Timings: Any 9-hour shift between 9 AM - 9 PM IST.
    • Ability to multitask and work independently from home.
    • Prior customer support or e-commerce experience is preferred but not mandatory.
    • A personal laptop and a stable broadband internet connection for remote work.
    • Flexibility to work rotational shifts, weekends, and holidays based on business…
    • Minimum 1–2 years of experience in customer support, preferably with an e-commerce platform or product-based brand.
    • Customer support: 2 years (Required).
    • Candidates with experience supporting Australian customers, especially in removals, logistics, transport, or home services, will be highly regarded.
    • A healthcare or medical background is preferred but not mandatory.
    • Track consultation status and escalate delays or issues when necessary.
    • Experience with Freshdesk, or similar support tools.
    • Resolve post-delivery concerns such as quality issues or incorrect orders.
    • USA Sales Process ( Night.
    • English Communication & laptop and wifi Mandatory.
    • Require Candidates with minimum 1 - 2 years of-.
    • Job Types: Full-time, Fresher.
    • ✅ 9 hrs × 6 days a week (rotational shifts).
    • ✅ Excellent English+Hindi speaking required.
    • Job Type: Full-time, target-based.

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Job Post Details

Flipkart - Work From Home - job post

Startek
3.2 out of 5 stars
Remote
₹11,000 - ₹14,500 a month

Job details

Pay

  • ₹11,000 - ₹14,500 a month

Job type

  • Full-time

Shift and schedule

  • Rotational shift

Benefits

Pulled from the full job description

  • Provident Fund
  • Work from home

Full job description

Job Summary

We are looking for customer-focused and result-oriented Customer Support Executives to join the Flipkart Customer Experience (CX) team. The ideal candidate should be capable of resolving customer queries effectively, handling complex situations with empathy, and providing the best possible customer experience.

Key Responsibilities

  • Handle customer queries and concerns via calls, chat, or email.
  • Provide appropriate solutions while demonstrating empathy and professionalism.
  • Exercise problem-solving skills and make customer-centric decisions.
  • Handle complex or sensitive customer issues efficiently.
  • Maintain high standards of customer satisfaction and service quality.
  • Follow company policies, processes, and compliance guidelines.
  • Successfully complete the mandatory training and certification process.

Eligibility Criteria

  • Graduate or Undergraduate candidates can apply.
  • Minimum 6 months of documented customer service experience for experienced candidates.
  • Freshers with good communication skills may also be considered.
  • Male and Female candidates are eligible to apply.
  • Average communication skills in English (spoken and written).

Work Schedule

  • 6 days working with 1 rotational weekly off.
  • 24x7 rotational shifts.
  • Immediate joiners preferred.
  • Complete Work From Home (WFH).

Training & Certification

  • Paid training provided.
  • Attendance during training is mandatory.
  • Candidates must clear the certification assessment post-training.

Salary & Benefits

  • Salary: Fresher ₹11,000 - 15,000 CTC per month
  • Experience:₹14,500 – ₹18,500 CTC per month
  • Paid training program.
  • Opportunity to work with one of India's leading e-commerce customer support teams.Selection Process
  • HR Round
  • Operations Interview
  • Versant Test (Level 4)

Work From Home Infrastructure Requirements

Candidates must have:

  • Laptop with Intel i5 configuration
  • Minimum 8 GB RAM
  • Broadband connection with 50 Mbps or higher speed
  • USB Headset
  • Power backup facility

Location: Work From Home
Industry: Customer Service / BPO / Customer Support
Employment Type: Full-Time
Shift: Rotational (24/7)

Pay: ₹11,000.00 - ₹14,500.00 per month

Benefits:

  • Provident Fund

Work Location: Remote

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