Bpo Tech Support jobs in Hyderabad, Telangana
- FoundeverHyderabad, Telangana
- Answer inbound calls within the guidlines/goals established by the client and management.
- Consistently acheives call quality goals in order to meet client and…
- UWorld, LLCHyderabad, Telangana
- Technical support background is a plus.
- 3+ years of experience in a customer support role.
- Manage and resolve technical and product support requests from…
- AutoRABIT Holding Inc.Hyderabad, Telangana
- 3+ years previous Technical customer support experience.
- Adhere to AutoRABIT's internal and customer contracted support SLAs.
- 3 to 4 years of experience.
View similar jobs with this employerSysnet Global Technologies Pvt.LtdHyderabad, Telangana- Experience with software installation, configuration, and support.
- Product Knowledge: Develop a deep understanding of the product or service offerings to…
- Model NTelangana
- Collaborate with team members and support team decisions.
- As a member of the Model N Support team, the Customer Support Engineer is responsible for managing…
- Wipro LimitedHyderabad, Telangana
- Provide policy clarifications and support to operations teams.
- Provide product support and resolution to clients by performing a question diagnosis while…
- PCM Worldwide Flights Pvt. Ltd.Hyderabad, Telangana
- Provide technical support to employees for desktops, laptops, printers, and internet connectivity.
- Manage day-to-day IT operations within the office.
- View all PCM Worldwide Flights Pvt. Ltd. jobs - Hyderabad, Telangana jobs
- Salary Search: IT Executive salaries in Hyderabad, Telangana
- MasterControlHyderabad, Telangana
- Provides backup support to other CSE team members.
- CSEs follow technical support industry-standard best practices, concepts, and procedures.
- Shaadi.comPrakash Nagar, Hyderabad, Telangana
- Incentives will be 7-10k per sale.
- Pay: Up to ₹240,000.00 per year.
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- Kwint It ServicesHyderabad, Telangana
- Our experience covers all elements of process implementation, from modeling and documentation to monitoring and optimization to ensure that businesses achieve…
View similar jobs with this employerKore.ai, Inc.Hyderabad, Telangana- The role will support enterprise customers, troubleshoot.
- Weekends, and public holidays as part of the operations support schedule.
- One-way or no audio.
- MostEdgeHyderabad, Telangana
- Escalate critical issues to higher-level support teams and ensure a seamless resolution process.
- Mentor and assist other customer service representatives,…
- Sysnet Global Technologies Pvt.LtdHyderabad, Telangana
- Experience with software installation, configuration, and support.
- Product Knowledge: Develop a deep understanding of the product or service offerings to…
- FIS GlobalHyderabad, Telangana
- 4+ years of experience in user access administration, IAM operations, or application access support roles.
- Experienced (relevant combo of work and education).
- FIS GlobalHyderabad, Telangana
- 4+ years of experience in user access administration, IAM operations, or application access support roles.
- Experienced (relevant combo of work and education).
- Evotix LimitedHyderabad, Telangana
- Provide on call support for the applications.
- “Hands on” participation with the operations team in the support of client facing systems.
Customer Service Representative - India
Job details
Full job description
About Us
Foundever India Pvt Ltd
- World€™s Leading BPO.
- Handle 3 million contacts every day.
- 60000 Employees Worldwide.
- 145 centers in 27 countries.
- 350 clients
- 36 languages
- Rated No.1 Contact Center Globally by the Black Book of Outsourcing, 2nd time in a row
Job Summary
Answer inbound calls within the guidlines/goals established by the client and management. Consistently acheives call quality goals in order to meet client and customer satisfaction goals.
Primary Job Responsibilities
Greetings from FOUNDEVER!!
Foundever is hiring for International Technical Support Voice Process.
Job Details:
1. Age: 18 years to 35 years
2. Minimum Qualification Intermediate (or +2 equivalent).
3. Maximum Qualification Graduates (Undergrads can be considered but should not be regular college students)
4. Experience Any Under Grad or Graduate Freshers.
5. Communication skills: Exceptional Spoken skills in English
6. Shifts: Rotational shifts (Should be comfortable to work in all shifts)
Salary: As per Market Standards
Note: Any candidate applying for this position should be okay to work from the office.
Experience: Any Under Grad/Graduate Freshers can apply.
Job Profile:
1. International Voice (Technical Support)
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Responsibility: Provide Technical Support to International Customers
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Shift Timings: Should be flexible to work in US Rotational Shifts.
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Desired Skills: Need Excellent Communication skills in English.
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Must-Have strong Technical Knowledge(Hardware, Software, and networking Concepts)
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Working Days: 5 days working
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Weekly Offs: 2 Week Offs(Rotational and Split)
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Transport: Home Pickup and Home Drop.
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Rounds of Interview: JAM, HR, Voice and Accent, Tech Test, Operations Round.
All Interviews will happen over telephonic or Skype.
Note: Any candidate applying for this position should be okay to work from the office.
The selected candidates should be able to join ASAP and have all documents handy for background verification.
You can refer your friends too!!!
Skills/Knowledge/Abilities
- Call Center experience a plus
- Provide a high quality and proactive service to both internal and external customers
Education
Experience Target
- Call Center experience a plus