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    • ​Assisting Customers: Handling inbound and outbound [calls / emails / chats] to resolve customer queries, complaints, and requests efficiently.
    • View all Stepstones jobs - Jayanagar, Bengaluru, Karnataka jobs - Customer Care Specialist jobs in Jayanagar, Bengaluru, Karnataka
    • Salary Search: Customer Care Executive for Fintech and work from home salaries in Jayanagar, Bengaluru, Karnataka
    • Ability to work independently in a remote setup with minimal supervision.
    • The Customer Support Associate role involves handling customer queries through live…
    • Skills: Telecalling - Customer Service, bpo, Target orientation, Chat support, Telecalling, Blended process, Domestic BPO, Telecalling marketing, Chat quality…
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    • We are looking for a Customer Care Support Executive to assist customers, handle queries, and provide timely support.
    • Responsibilities: Make outbound calls and communicate with customers Explain services and handle customer queries Follow up with potential customers …
    • About the Role Plant Parent Co. is looking for a reliable and detail-oriented Part-Time Customer Support Associate to join our team.
    • Willingness to work according to patient-calling schedules, including shifts or weekends when required.
    • The executive will assist patients with appointments,…
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    • This role is prefect for someone with a good understanding of social media aesthetics and an interest in contributing to business growth through online platform…
    • We are looking for a passionate and self motivated individual to help manage our digital outreach and online operating.this role is perfect for someone with a…
    • Experience : Call handling , BPO , Tele calling – Hospital or any industry. *.
    • Managing day-to-day inbound and outbound calls, call queue management,…
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    Bpo telecalling voice process and non voice process Pay: ₹18,873.08 - ₹28,799.45 per month Benefits: * Cell phone reimbursement * Commuter assistance *…
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    Lnexira is a growing company with its head office in Canada and an office in Kolkata, India. Our Kolkata team is located at DLF IT Park, Newtown. We are led…
    • The role involves communicating with customers, answering queries, maintaining follow-ups, and providing basic support.
    • We are looking for a friendly, customer-focused, and proactive Customer Service Team Member to provide excellent support to our customers.
    • Shift Timings: Any 9-hour shift between 9 AM - 9 PM IST.
    • Schedule: 6 days a week (Monday to Sunday, with 1 rotational weekly off).

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Customer Care Executive for Fintech and work from home
Stepstones
Jayanagar, Bengaluru, Karnataka
₹17,000 - ₹45,000 a month
Permanent, Fresher, Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

₹17,000 - ₹45,000 a month

Job type

Permanent
Fresher
Full-time

Benefits

Pulled from the full job description
Work from home

Full job description

  • ​Assisting Customers: Handling inbound and outbound [calls / emails / chats] to resolve customer queries, complaints, and requests efficiently.
  • ​Problem Solving: Guiding users through troubleshooting steps, billing inquiries, or product walkthroughs.
  • ​Data Management: Accurately logging customer interactions and updating records in our CRM database.
  • ​Quality Excellence: Meeting or exceeding key performance indicators (KPIs) such as Average Handling Time (AHT) and Customer Satisfaction (CSAT) scores.
  • ​Collaboration: Escalading complex issues to internal teams while maintaining ownership of the customer experience.

Job Types: Full-time, Permanent, Fresher

Pay: ₹17,000.00 - ₹45,000.00 per month

Work Location: In person

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