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View similar jobs with this employerStepstonesJayanagar, Bengaluru, Karnataka- Work from home
- Assisting Customers: Handling inbound and outbound [calls / emails / chats] to resolve customer queries, complaints, and requests efficiently.
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- Fresh PrintsHyderabad, Telangana
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- Apex global LtdRemote
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- A Line EnterprisesRemote
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- Vesticore SolutionsH .S .R Layout B .D .A Complex, Karnataka
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- Sonim TechnologiesRemote
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- OolkaRemote
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- Weiconic Pvt LtdBhilai, Chhattisgarh
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- AmbrionTech Pvt LtdBangalore City, Bengaluru, Karnataka
- Health insurance
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- AmbrionTech Pvt LtdBangalore City, Bengaluru, Karnataka
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- Kaneria Business ServicesVadodara, Gujarat
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View similar jobs with this employeredutinkerVijayawada, Andhra Pradesh- Strong working knowledge of the Microsoft Office Suite products.
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Job Post Details
Customer Care Executive for Fintech and work from home - job post
Stepstones
Jayanagar, Bengaluru, Karnataka
₹17,000 - ₹45,000 a month
Job details
Pay
- ₹17,000 - ₹45,000 a month
Job type
- Permanent
- Fresher
- Full-time
Location
Jayanagar, Bengaluru, Karnataka
Benefits
Pulled from the full job description
- Work from home
Full job description
- Assisting Customers: Handling inbound and outbound [calls / emails / chats] to resolve customer queries, complaints, and requests efficiently.
- Problem Solving: Guiding users through troubleshooting steps, billing inquiries, or product walkthroughs.
- Data Management: Accurately logging customer interactions and updating records in our CRM database.
- Quality Excellence: Meeting or exceeding key performance indicators (KPIs) such as Average Handling Time (AHT) and Customer Satisfaction (CSAT) scores.
- Collaboration: Escalading complex issues to internal teams while maintaining ownership of the customer experience.
Job Types: Full-time, Permanent, Fresher
Pay: ₹17,000.00 - ₹45,000.00 per month
Work Location: In person
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