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Bpo jobs in Chennai, Tamil Nadu

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BPO Associate
₹3,00,451.71 - ₹14,21,613.33 a year
Part-time, Permanent, Fresher, Full-time

Job details

₹3,00,451.71 - ₹14,21,613.33 a year
Health insurance, Paid time off, Commuter assistance, Provident Fund
Part-time, Permanent, Fresher, Full-time
Chennai, Tamil Nadu

Full job description

  • Customer Interaction: Answer incoming calls (inbound) or make outbound calls to solve problems, answer questions, or sell products.Non-Voice Support: Respond to client or customer issues through live chat, web forms, and emails with clear writing skills.Process Adherence: Follow strict company rules, workflows, and Standard Operating Procedures (SOPs).Data Management: Enter and update customer data accurately into internal databases.Target Achievement: Meet performance goals like Average Handling Time (AHT) and Customer Satisfaction (CSAT) scores

Pay: ₹300,451.71 - ₹1,421,613.33 per year

Benefits:

  • Commuter assistance
  • Health insurance
  • Paid time off
  • Provident Fund

Work Location: In person

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