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Bpo jobs in Mumbai, Maharashtra

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    • Providing technical and non-technical customer support in a walk-in service center Incumbents matching to this specialization are not compensated based on…
    • View all Teleperformance jobs - Mumbai, Maharashtra jobs - Customer Support Coordinator jobs in Mumbai, Maharashtra
    • Salary Search: Customer Support Executive | International Chat salaries in Mumbai, Maharashtra
    • See popular questions & answers about Teleperformance
    • Customer Service Executive (Voice process).
    • Providing accurate information to customers.
    • Willing to work in Voice customer service process.
    • Background in B2B client servicing, lead generation, telemarketing, business development, or international voice processes.
    • Salary: Up to ₹60,000 in hand.
    • Work & improve with a very high-performing sales team, that uses sophisticated sales tactics that achieves revenue numbers above 2 Million USD in Revenue (16…
    • HSC Passed or Any Graduate.
    • Should have minimum 6 months experience.
    • Good communication skills- verbal and written (English and Hindi).
    • We are looking for a Customer Support Executive to handle product queries, complaints and after-sales support.
    • Solve Serious Complaints: Investigate big customer issues and work with other teams to fix them.
    • Follow Rules: Make sure complaints are handled legally and…
    • We’re looking for a customer-focused professional to manage the end-to-end insurance claim journey for enterprise (corporate) clients covering mobile phones,…
    • We are looking for graduates with at least 1 year of international voice process experience and strong communication skills.
  • View similar jobs with this employer
    • We are looking for a Senior Executive – Email Support to manage the day-to-day operations of the email support team and ensure customers receive timely,…
    • Shift: 1:30 PM to 10:00 PM (UK Shift).
    • We're looking for a Customer Success Associate to join our Enquiries & Service team and support customers across a…
    • We are hiring Customer Support Executives for leading BPO processes.
    • Candidates will handle customer queries via calls and/or chat, ensure resolution, and…
  • View similar jobs with this employer
    • Send CV on WhatsApp at 90033 49788.
    • Salary - upto 22K in hand for freshers || upto 35K CTC for experienced*.
    • Week-off: 6 days working.
    • We are looking for a customer-focused Customer Support Executive to handle customer queries through calls, emails, and chat, resolve complaints, and ensure a…
    • Weekly Off:* Sunday – Fixed Off.
    • We are looking for enthusiastic and customer-focused Customer Service Executives to join our team for a Automobile Process.

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Job Post Details

Teleperformance logo
Customer Support Executive | International Chat
Teleperformance
·
3.6
Mumbai, Maharashtra
•
Remote
Apply on company site

Job details

Pay information not provided
Work from home
Remote in Mumbai, Maharashtra

Full job description

Join Teleperformance – Where Excellence Meets Opportunity!

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including:
  • Call center-based customer support in response to a high volume of low complexity inquiries
  • Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including:
  • Acting as liaison between customers, production and distribution departments related to specific customer orders
  • Providing technical and non-technical customer support in a walk-in service center Incumbents matching to this specialization are not compensated based on achievement of sales targets.
Positions on this level requires basic knowledge of job procedures and tools obtained through work experience and may require vocational or basic technical education. Requires moderate supervision. Can solve routine issues independently, with occasional deviations or improvement to standard procedures.

Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

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