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CONVERGYS, GURGAON jobs in India

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non voice process
₹35,000 - ₹37,500 a month
Full-time

Job details

Here’s how the job details align with your profile.

Pay

₹35,000 - ₹37,500 a month

Job type

Full-time

Shift and schedule

Rotational shift

Benefits

Pulled from the full job description
Commuter assistance

Full job description

WE’RE HIRING | INTERNATIONAL CHAT SUPPORT | TELECOM Experienced Opportunity | Gurgaon

Looking for an International Chat Support opportunity in the Telecom domain? Join our team and build your career with a leading customer support process!

JOB DETAILS

Process: International Chat Support – Telecom
Experience: 1 Year
Qualification: Graduate
Location: Gurgaon
CTC: Up to ₹4.5 LPA
Shift: Rotational Shifts
Transport: Both-Side Cab / TA
Communication: Strong Written English

JOB DESCRIPTION

As an International Chat Support Executive, you will:

✅ Handle international telecom customers through chat
✅ Understand and resolve customer service-related concerns
✅ Provide accurate and professional written responses
✅ Maintain response-time and quality standards
✅ Ensure proper documentation of customer interactions
✅ Maintain high CSAT and customer satisfaction levels
✅ Follow process guidelines and deliver excellent customer service

CANDIDATE PROFILE

✔ Graduate candidates
✔ Minimum 1 year of International Chat Support experience
✔ Strong written English communication skil

Pay: ₹35,000.00 - ₹37,500.00 per month

Work Location: In person

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