We are seeking an experienced and results-driven Restaurant Operations Manager to oversee and optimize all aspects of restaurant operations. The ideal candidate will have a strong background in hospitality management, team leadership, revenue growth, cost control, and operational excellence. This role requires a hands-on leader who can drive business performance while maintaining exceptional guest experiences and consistent operational standards.

Experience Required

Minimum 5–6 years of experience in restaurant or hospitality operations.
Proven experience in managing restaurant profitability, team performance, and guest satisfaction.
Experience in multi-unit operations is an added advantage.

Key ResponsibilitiesOperations Management

Oversee daily restaurant operations to ensure smooth and efficient functioning.
Implement and maintain operational SOPs, service standards, and quality controls.
Ensure consistency in food quality, service delivery, hygiene, and customer experience.
Monitor operational performance and identify areas for improvement.

Revenue Growth & Business Performance

Develop and execute strategies to increase sales and revenue.
Drive guest engagement, repeat business, and customer satisfaction.
Monitor key business metrics and take corrective actions to achieve targets.
Support local marketing initiatives and promotional activities.

Cost Control & Inventory Management

Control food costs, labor costs, and operational expenses.
Implement measures to reduce wastage and improve profitability.
Monitor inventory levels and ensure proper stock management.
Conduct regular audits and variance analysis.

Team Leadership & Training

Lead, motivate, and develop restaurant teams to achieve operational excellence.
Manage recruitment, onboarding, training, and retention of employees.
Conduct regular performance reviews and coaching sessions.
Build a strong culture of accountability, teamwork, and customer service.

Reporting & Analysis

Prepare and analyze daily, weekly, and monthly operational reports.
Track sales, labor costs, food costs, inventory, wastage, and profitability.
Utilize Microsoft Excel and reporting tools to support business decisions.
Present performance insights and action plans to management.

Compliance & Quality Assurance

Ensure compliance with company policies, SOPs, food safety, and hygiene standards.
Maintain all statutory and regulatory requirements.
Conduct regular operational audits and corrective action reviews.

Skills & Competencies

Strong leadership and people management skills.
Excellent operational planning and execution capabilities.
Proven ability to increase revenue and improve profitability.
Strong understanding of cost control and inventory management.
Proficiency in Microsoft Excel and reporting.
Excellent problem-solving and decision-making skills.
Strong communication and interpersonal abilities.
Ability to work in a fast-paced, customer-focused environment.

Preferred Candidate Profile

Based in Chennai or willing to relocate.
Hands-on operational leader with strong business acumen.
Passionate about hospitality, service excellence, and team development.
Demonstrated success in driving operational efficiency, reducing wastage, and building high-performing teams.

Key Success Indicators