Cafe jobs in Uran, Navi Mumbai, Maharashtra

Cafe Name : CHORUS CAFE KALA GHODA

Oversee the day-to-day operations of the restaurant, ensuring smooth coordination between front-of-house and back-of-house teams.

· Monitor the flow of service and guest interactions, ensuring all service standards are met and exceeded.

· Assist in the development and implementation of operational policies and procedures to improve efficiency and guest satisfaction.

· Address any operational issues promptly and effectively, ensuring minimal disruption to service.

· Assist in managing restaurant budgets, controlling costs, and maximizing revenue through effective financial oversight.

· Monitor daily sales, labor costs, and inventory levels, ensuring that resources are optimized for profitability.

· Oversee ordering and inventory control for food, beverages, and supplies, ensuring optimal stock levels and minimizing waste.

· Work with the Restaurant Manager to create and implement promotional strategies to drive sales and enhance guest engagement.

· Lead, mentor, and supervise all front-of-house staff, including Floor Supervisors, Captains, Senior Captains, servers, and hosts.

· Conduct regular training sessions to ensure all staff are well-versed in service standards, menu knowledge, and guest interaction protocols.

· Provide feedback and coaching to staff, ensuring continuous improvement in performance and service delivery.

· Assist in staff scheduling and ensure appropriate staffing levels for all shifts based on business needs.

· Address guest complaints and feedback, resolving issues promptly and ensuring that any service failures are rectified.

· Develop strategies to improve guest loyalty and enhance the overall guest experience through personalized service and attention to detail.

· Take charge of the restaurant in the absence of the Restaurant Manager, making key operational decisions as needed.

· Collaborate with the kitchen and bar teams to ensure consistent quality in food and beverage offerings.

· Lead by example in setting a high standard for professionalism, work ethic, and service excellence.

Pay: ₹50,000.00 - ₹60,000.00 per month

Benefits:

• Food provided
• Health insurance
• Leave encashment

Work Location: In person