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    • Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution…
    • View all Teleperformance jobs - Mumbai, Maharashtra jobs - Customer Support Coordinator jobs in Mumbai, Maharashtra
    • Salary Search: Customer Support Executive | International Chat salaries in Mumbai, Maharashtra
    • See popular questions & answers about Teleperformance
    • Part-Time Customer Service Executive.
    • ⏰ Working Hours:* 5 Hours/Day.
    • Girls: 5 PM – 10 PM.
    • ✅ Part-Time Job✅ Evening Shift.
    • Working days:* 6 days working (Sunday Working) - Weekdays Off.
    • Manage booking updates, amendments, and cancellations as per customer requests.
    • Customer Interaction: Answer inbound calls, emails, web chats, and social media messages in a polite and timely manner.
    • 1–3 years of experience in customer service, customer support, or call centre operations.
    • HandyPay Services Private Limited is looking for customer-focused and…
    • Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution…
    • Proven experience as a telecaller, customer support executive, or in a similar sales/telemarketing role.
    • Excellent verbal communication and active listening…
    • Maintain a professional, confident and patient-focused approach while managing high call volumes.
    • Follow approved scripts, SOPs, privacy requirements and…
    • Undergraduate with minimum six months international call center voice / data experience (Post Graduates, B.E./B.
    • Excellent spoken / Verbal communication skills.
    • Daily call volume and quality.
    • Location:* SimplyTrip Mobility Solutions Pvt Ltd, 222–225, 2nd Floor, Ajmera Sikova, Off LBS Marg, Ghatkopar West, Mumbai –…
    • Shift: 1:30 PM to 10:00 PM (UK Shift).
    • We're looking for a Customer Success Associate to join our Enquiries & Service team and support customers across a…
    • Achieve defined call quality and resolution benchmarks.
    • Job Function and Role Type.
    • Ensure delivery of consistent, competent service to enhance customer…
    • Maintaining call logs and CRM updates.
    • Comfortable working on call systems like RingCentral.
    • Handling inbound & Outbound customer calls.
  • View similar jobs with this employer
    • Send CV on WhatsApp at 90033 49788.
    • Salary - upto 22K in hand for freshers || upto 35K CTC for experienced*.
    • Week-off: 6 days working.
    • Make outbound calls to potential customers using the provided database and leads.
    • Introduce the company's products and services to prospective customers.

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Customer Support Executive | International Chat
Teleperformance
·
3.6
Mumbai, Maharashtra
•
Remote
Apply on company site

Job details

Pay information not provided
Work from home
Remote in Mumbai, Maharashtra

Full job description

Join Teleperformance – Where Excellence Meets Opportunity!

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including:
  • Call center-based customer support in response to a high volume of low complexity inquiries
  • Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including:
  • Acting as liaison between customers, production and distribution departments related to specific customer orders
  • Providing technical and non-technical customer support in a walk-in service center Incumbents matching to this specialization are not compensated based on achievement of sales targets.
Positions on this level requires basic knowledge of job procedures and tools obtained through work experience and may require vocational or basic technical education. Requires moderate supervision. Can solve routine issues independently, with occasional deviations or improvement to standard procedures.

Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

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