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    • Maintain call logs and reports as per process requirement.
    • Handle customer queries effectively via call/chat/email.
    • Good communication and interpersonal skills.
    • View all Hansa Research Group Pvt. Ltd. jobs - Mumbai, Maharashtra jobs - Caller jobs in Mumbai, Maharashtra
    • Salary Search: Tele Caller Executive salaries in Mumbai, Maharashtra
    • See popular questions & answers about Hansa Research Group Pvt. Ltd.
    • Place outbound calls to customers when required in line with Client / Company guidelines.
    • Work productively whilst maintaining exceptional call/data quality…
    • In this role, you’ll work to resolve customer technical requests or issues via chat services including chat, text, email, social media, direct messaging as well…
    • Handle incoming calls from customers efficiently and professionally.
    • Working days:* 6 days working (Sunday Working) - Weekdays Off.
    • We're looking for someone who can handle inbound customer complaints with empathy - ensuring no customer has an unanswered query.
    • Fully on-site role, in Dadar.
    • Utilize advanced support technologies and processes engineered to achieve outstanding results.
    • General Customer Service includes post-sale technical and/or non-…
    • Handle inbound and outbound customer calls professionally.
    • We are looking for enthusiastic and customer-focused Customer Service Executives to join our team…
    • This is not a voice-based call centre role.
    • Journal editors managing peer review.
    • Publishing administrators and conference organizers.
    • Minimum 6 months experience in International Voice Process preferred.
    • Freshers with excellent communication can also apply.
    • Daily call volume and quality.
    • Make 20–25 high-quality outbound sales calls daily to warm/hot leads.
    • Location:* SimplyTrip Mobility Solutions Pvt Ltd, 222–225…
    • Handle inbound customer calls professionally and efficiently.
    • We are looking for a Customer Support Executive - Back Office who will be responsible for…
    • Graduate degree preferred; undergraduate candidates must have at least 1 year of call center experience.
    • Must have voice process experience.
    • Speak with clients and understand their requirements.
    • Explain our photo & video editing services.
    • Maintain client relationships and coordinate with the team.
    • Must have Min one year BPO/Call Center Experience.
    • Candidate must be able to join Immediately.
    • Job Types: Full-time, Permanent.
    • Handle customer queries through phone calls, emails, and chat channels.
    • This is a full-time, on-site role based in the Mumbai Metropolitan Region for a Customer…

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Job Post Details

Tele Caller Executive - job post

Hansa Research Group Pvt. Ltd.
3.7 out of 5 stars
Mumbai, Maharashtra
₹12,000 - ₹15,000 a month

Job details

Pay

  • ₹12,000 - ₹15,000 a month

Job type

  • Fresher
  • Full-time

Shift and schedule

  • Night shift
  • Rotational shift

Location

Mumbai, Maharashtra

Full job description

Date posted: May 29, 2026

Pay: ₹12,000.00 - ₹15,000.00 per month

Educational Qualification: HSC (12th Pass) or above

Job description:

Key Responsibilities:

  • Handle customer queries effectively via call/chat/email
  • Ensure timely resolution and maintain customer satisfaction
  • Maintain call logs and reports as per process requirement
  • Follow standard operating procedures and guidelines
  • Handle inbound and outbound customer interactions
  • Provide accurate information and resolve queries
  • Document customer interactions in the system
  • Maintain service quality and meet defined KPIs

Key Requirements:

  • Good communication and interpersonal skills
  • Comfortable with rotational shifts, if required
  • Strong verbal and written communication skills
  • Ability to multitask and manage time effectively
  • Comfortable with rotational shifts and night shifts (for NRI process)
  • Fresher welcome; prior BPO/customer support experience is a plus

Language:

  • English (Preferred)

Job Types: Full-time, Fresher

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

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