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Call Centre jobs in Thiruvananthapuram, Kerala
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View similar jobs with this employerSMARTHMS & Solutions Pvt LtdTechnopark, Thiruvananthapuram, Kerala- Maintain call records, daily reports, and query trackers as required.
- We are looking for enthusiastic and customer-focused Telecallers to join our Support Team.
- Sun EducationThiruvananthapuram, Kerala
- ✨ Training and support provided.
- As a Telecaller, your main responsibility is to communicate with students and parents, explain our courses and programs,…
- Sreecadd Solutions Pvt Ltd (CADD Centre)Palayam, Thiruvananthapuram, Kerala
- Update lead details and call status regularly.
- Follow up with leads and maintain call records.
- Make outbound calls to prospective customers and leads.
- Sreecadd Solutions Pvt Ltd (CADD Centre)Palayam, Thiruvananthapuram, Kerala
- Update lead details and call status regularly.
- Follow up with leads and maintain call records.
- Make outbound calls to prospective customers and leads.
- ENERBAYKazhakuttam, Kerala
- We are looking for a friendly, confident, and customer-oriented Customer Care Executive to handle customer enquiries and provide excellent service.
- Skillspark The Finishing SchoolPattom, Thiruvananthapuram, Kerala
- Handle customer calls and enquiries.
- Make follow-up calls to leads.
- Meet daily/monthly calling targets.
- TransorzeThiruvananthapuram, Kerala
- Meet daily and monthly call targets.
- Make calls to potential and existing customers.
- Explain company products and services.
- Techfaya Innovations Pvt LtdTechnopark, Thiruvananthapuram, Kerala
- Serve as the primary point of contact for all customer service/sales inquiries, adept in building & managing a team of efficient customer service…
- Joopium Technologies pvt ltdTechnopark, Thiruvananthapuram, Kerala
- The role involves taking ownership of sales performance, developing and managing a growing telesales team, improving sales processes, and supporting the…
- myG INDIA PRIVATE LIMITEDKazhakuttam, Kerala
- MYG is looking for a Customer Care Executive to handle customer interactions professionally and efficiently.
- Maintain polite and professional communication.
- Season Two Senior LivingPattom, Thiruvananthapuram, Kerala
- The candidate will be responsible for contacting potential and existing customers over the phone to inform them about our products/services, generate leads, and…
Customer Care Executive
Urgently hiringNewFitoraKazhakoottam, Thiruvananthapuram, Kerala- We deliver calorie-counted lunch and dinner boxes for weight loss, muscle gain, balanced and diabetic-friendly diets.
- Shift: 9:00 AM - 6:00 PM Salary: Rs.
- VEDHAMEDIGUIDANCE PVT.LTDSasthamangalam, Thiruvananthapuram, Kerala
- The role involves communicating with prospective students and parents, understanding their requirements, providing relevant information, following up on…
- T.I.M.E. Pvt. Ltd.Thiruvananthapuram, Kerala
- Tele caller executive-PART-TIME & FULL.
- Proven experience as telesales representative or other sales/customer service.
- 0-1 year experience in telecalling.
- DHANMITHRA MARKETING AND CONSULTANCY PVT LTDThycaud, Thiruvananthapuram, Kerala
- Candidates with prior experience or knowledge in Gold Loan / Gold Loan Operations will be preferred.
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- Edure LearningThiruvananthapuram, Kerala
- Counsel prospective candidates regarding courses, career opportunities, and training programs.
- Handle inbound and outbound calls, WhatsApp, emails, and walk-in…
TELECALLER
Technopark, Thiruvananthapuram, Kerala
₹2,16,000 a year
-
Full-time
TELECALLER
Job details
₹2,16,000 a year
Full-time
Rotational shift
Technopark, Thiruvananthapuram, Kerala
Full job description
Job Summary
We are looking for enthusiastic and customer-focused Telecallers to join our Support Team. In this role, you will be the first point of contact for our hospital clients, attending support calls, resolving basic queries, and coordinating with internal teams to ensure timely resolution of customer issues.
Key Responsibilities
- Attend inbound calls from hospital clients across India and GCC regarding software queries and issues
- Make outbound calls for follow-ups, feedback collection, and issue resolution updates
- Understand customer queries accurately and provide first-level support or appropriate guidance
- Log and update customer queries/tickets in the support system with accurate details
- Coordinate with technical/support teams for queries that require escalation
- Maintain professional and courteous communication with all clients
- Follow up with clients to ensure their issues are resolved satisfactorily
- Maintain call records, daily reports, and query trackers as required
- Work in rotational shifts to accommodate both India and GCC time zones
Required Skills & Qualifications
- Any Degree (freshers are welcome to apply)
- Good communication skills in English and Malayalam (spoken and written)
- Computer knowledge (MS Office, email, ticketing tools)
- Pleasant and patient telephone manner
- Willingness to work in rotational shifts, including GCC-aligned hours
- Good listening skills and problem-solving attitude
- Prior experience in a telecalling/customer support role is an advantage but not mandatory
Salary - 18K
Job Type: Full-time
Pay: ₹216,000.00 per year
Work Location: In person
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