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Chat Email Process jobs in Noida, Uttar Pradesh

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Job Post Details

Email Support Hiring || Noida - job post

Ebix Payment Services Pvt Ltd
Noida, Uttar Pradesh
₹15,000 - ₹35,000 a month

Job details

Pay

  • ₹15,000 - ₹35,000 a month

Job type

  • Permanent
  • Full-time

Location

Noida, Uttar Pradesh

Benefits

Pulled from the full job description

  • Health insurance
  • Provident Fund

Full job description

Bulk Hiring for Email-Chat Suppport Executive

Job Role & Responsiblities -

  • Handle customer queries, complaints, and requests via email in a timely and professional manner.
  • Provide accurate information regarding products, services, policies, and processes.
  • Resolve customer issues by coordinating with internal departments when required.
  • Maintain proper records of customer interactions and follow-up actions.
  • Ensure all responses meet company quality and turnaround time standards.
  • Escalate unresolved issues to the concerned teams or supervisors.
  • Maintain high customer satisfaction through effective communication and resolution management.
  • Prepare reports related to customer queries and resolution status if required.

Fresher's/Experience can apply for this job.

Pay: ₹15,000.00 - ₹35,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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