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Chat Process jobs
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- The primary purpose of this role is to efficiently resolve customer queries via email or chat, manage data accuracy, monitor quality, and identify process…
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- HighLevelRemote
- Handle customer queries through chat, email, Zoom, and calls.
- Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events…
- Acolyte TechnologiesIndia
- We are looking for candidates responsible for providing customer support through online chat or messaging platforms.
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- Escalate critical issues to senior team members or product teams, as needed, and track the resolution process.
- Customer Support (Day-to-Day).
- ImaginatorsGurugram, HaryanaExperience- 1 year chat experience Qualifications- Graduate// Undergraduate Package- Upto 34000/ month Job Category: Chat process Job Type: Full Time Job…
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- HighLevelRemote
- Friendly phone, email, and chat communication style.
- Being able to manage your time and stay on top of things will help you succeed.
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- WebPT India Private LimitedHyderabad, Telangana
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- FULL CreativeChennai, Tamil Nadu
- Handle customer queries primarily via web chat.
- Building connection/rapport to personalise the chat conversation.
- Passion towards amazing customer experience.
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- TTECAhmedabad, Gujarat
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- One Point One Solutions LtdNavi Mumbai, Maharashtra
- Ensure smooth process execution for back-office workflows.
- Drive operational efficiency through process knowledge and team guidance.
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- OcrolusRemote
- Serve as the first point of contact for customers via email, chat, or phone.
- By integrating state-of-the-art open- and closed-source AI models with our human-in…
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- OcrolusRemote
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- Gear Inc.Kolkata, West Bengal
- Stay up-to-date with policy and process changes.
- Customer Support Agent -English & Bengali.
- Our Ideal Customer Support Agent will take responsibility for the…
- TGBPL TP India - IBUMohali, Punjab
- Utilize advanced support technologies and processes engineered to achieve outstanding results.
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Job Post Details
Job details
Pay information not provided
India
Full job description
Job Summary
The primary purpose of this role is to efficiently resolve customer queries via email or chat, manage data accuracy, monitor quality, and identify process improvements.
Key Responsibilities
1. Respond To Customer Queries And Issues Through Email Or Chat, Ensuring Prompt And Effective Resolution.
2. Accurately Enter, Update, And Manage Data In Various Systems And Databases.
3. Troubleshooting Problems, Providing Solutions, And Escalating Issues To Higher Levels Of Support When Necessary
4. Monitor And Ensure The Quality And High Accuracy Of Processed Data And Customer Interactions.
5. Identify Inefficiencies And Suggest Improvements To Enhance Operational Workflows.
2. Accurately Enter, Update, And Manage Data In Various Systems And Databases.
3. Troubleshooting Problems, Providing Solutions, And Escalating Issues To Higher Levels Of Support When Necessary
4. Monitor And Ensure The Quality And High Accuracy Of Processed Data And Customer Interactions.
5. Identify Inefficiencies And Suggest Improvements To Enhance Operational Workflows.
Skill Requirements
null
Must Have Skill
Banking
Good to Have Skill
Other Requirements
null
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