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Operations Backend Manager
AltF CoWorking
Gurgaon Kty., Gurugram, Haryana
₹9,00,000 a year
Full-time
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Job details

₹9,00,000 a year
Full-time
Gurgaon Kty., Gurugram, Haryana

Full job description

Job Information

  • Job Opening ID ZR_110_JOB
  • Department Name Operations
  • Work Experience 10-12 years
  • Date Opened 01/21/2026
  • Country India
  • State/Province Haryana
  • Zip/Postal Code 122001
  • City Gurgaon Kty.
  • Industry Real Estate/Property Management
  • Salary 900000
  • Job Type Full time

About Us

At alt.f coworking, we’ve cultivated a culture that balances freedom with responsibility since our founding in 2016. We believe that great work happens when people have the flexibility to create, explore, and innovate—paired with a deep sense of ownership and accountability. Our dynamic environment empowers individuals and teams to work on their own terms while staying committed to collaboration, excellence, and meaningful impact. At alt.f, you’re not just given space—you’re given the trust and support to do your best work, your way.

Job Description



Key Responsibilities


Operations & Client Support


  • Ensure seamless functioning of services across multiple properties/centers, including


vendor management, client support, and facility operations.


  • Deliver timely resolution of service requests and breakdowns raised by clients or


internal teams.


  • Support workspace modifications and customization requests across departments to


enhance client experience.


Facility & Maintenance Oversight


  • Supervise maintenance activities including plumbing, electrical, HVAC, carpentry, and


general repair work.


  • Conduct routine facility inspections to uphold safety, compliance, and quality standards.

  • Manage preventive maintenance schedules and ensure maximum uptime of critical


infrastructure.


Vendor & Procurement Management


  • Coordinate with external vendors (plumbers, electricians, carpenters, technicians) and


monitor work quality and timelines.


  • Oversee procurement, ordering, and stock levels of maintenance materials and


consumables.


  • Maintain complete documentation including vendor logs, AMC schedules, service


reports, and Google sheet/excel-based trackers


Service Excellence & Ticketing


  • Handle and track service-related tickets (backend); assign, follow up, and ensure closure


within SLAs.


  • Drive operational efficiency by monitoring ticket resolution and capturing client


feedback.


Requirements


  • Bachelor's degree in a relevant field with 10-14 years of experience in multi-property operations, hospitality management, or commercial real estate.


  • Proven experience in leading teams and driving operational excellence.


  • A natural passion for hospitality and a deep understanding of what creates an outstanding client experience.


  • Strong financial acumen and experience with budget management and cost control.


  • Excellent communication and interpersonal skills, with a track record of building strong client relationships.

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