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Job Post Details

Senior Analyst - Claim Operations - job post

Gallagher
3.1 out of 5 stars
Pune, Maharashtra
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Location

Pune, Maharashtra

Benefits

Pulled from the full job description

  • Health insurance
  • Life insurance
  • Provident Fund

Full job description

Introduction
Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

How you'll make an impact

Responsibilities:

  • Professionals in this group focus on processing insurance claims.
  • They validate members, provider and other claims information.
  • Professionals determine accurate payment criteria for clearing pending claims based on defined policy and procedure.
  • They maintain productivity goals, quality standards and aging timeframes and scrutinize medical claim documents and settlements.
  • They are involved in settlement of disputes and preparing case recovery through negotiations with the third party and providers.
  • Incumbents at this level are specialist Para-Professional with broad/ advanced knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education.
  • They have broad experience but may not have a professional qualification.
  • They work under limited supervision for non-routine situations and are responsible for leading daily operations.
  • They deal with problems that are typically difficult and non-routine but not complex.
  • They train, delegate and review work of lower level employees.


About you

Qualifications:

  • Typically requires a High School education or equivalent and minimum of 6 years of experience.


Additional Information


Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level, these benefits may improve:

  • Medical Insurance and Parental Medical Insurance
  • Accidental Insurance and Life Insurance
  • Retirals - Employee Gratuity, Future Service Gratuity benefit - Group Term Life, Employee Provident Fund, National Pension Scheme
  • Flexi Benefits Plan – Tax Savings Plans
  • Educational expense reimbursement
  • Annual Leave/ Maternity & Paternity Leave/ Additional paid ML, Mental Health Day

Other benefits include:

  • Employee Wellness Programs
  • Training programs
  • And more..

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.

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