Communication Systems jobs in Ahmedabad, Gujarat
- ipath Infotech Pvt Ltd.Ahmedabad, Gujarat
- Communication: Exceptional written and verbal communication skills for cross-department collaboration.
- Track Interactions: Log all relevant sales activity,…
- HDFC BankAhmedabad, Gujarat
- Follow all systems and processes as per audit and management guidelines.
- Awareness of banking regulations, planning and organizing, interpersonal skills, verbal…
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- Dyad TechAhmedabad, Gujarat
- Experience with Nexsure or another agency management system.
- Troubleshoot Nexsure accounting questions and system issues using a disciplined, evidence-based…
- Greenpill Renewable Energy Pvt. LtdAhmedabad, Gujarat
- Effective communication and interpersonal skills.
- Basic understanding of renewable energy systems is a plus.
- Assist in the planning, scheduling, and execution…
- Lubi ElectronicsAhmedabad, Gujarat
- Surveillance: CCTV system and NVR/DVR device support.
- Communication: Good communication and end-user support skills.
- Experience: 2-3 Years (Minimum 2+ years).
- Etech Global ServicesGandhinagar, Gujarat
- Logs and tracks inquiries using a ticketing system while maintaining history records.
- Provide network specific technical expertise for the support of security…
- Neunco Pharmaceutical India LLPScience City, Ahmedabad, Gujarat
- We are seeking a system administrator to assist in resolving hardware, software, and network issues for end-users.
- System administration: 4 years (Required).
- Powerstatic Solutions India Private LimitedSanand, Gujarat
- Excellent customer service and communication skills.
- Experience supporting warehouse technologies and barcode systems.
- Primarily based at a manufacturing plant.
- Powerstatic Solutions India Private LimitedSanand, Gujarat
- Excellent customer service and communication skills.
- Experience supporting warehouse technologies and barcode systems.
- Primarily based at a manufacturing plant.
- Enercomp SolutionsAhmedabad, Gujarat
- Clear communication and a helpful approach to supporting colleagues.
- Troubleshoot operating system, application, hardware and connectivity problems.
- HDFC BankAhmedabad, Gujarat
- Follow all systems and processes as per audit guidelines.
- Job Function and Role Type.
- Engage regularly with customers to provide a superior digital experience…
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- Ensure clear communication and alignment across multiple teams.
- Strong analytical, communication, and stakeholder management skills.
- TechMonarch Infocom LLPAhmedabad, Gujarat
- Patch Management: Keep systems up-to-date by applying patches and updates to operating systems and software applications.
- Spectra Technovision (India) Pvt. Ltd.Ahmedabad, Gujarat
- Strong communication and stakeholder management skills.
- Knowledge of APIs and system integrations.
- Validate data accuracy between source systems, reports, and…
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- Webs Optimization Software SolutionAhmedabad, Gujarat
- Understanding of version control systems (Git), CI/CD pipelines, and DevOps practices.
- Excellent communication skills with the ability to interact effectively…
Customer Support Associate
Customer Support Associate
Job details
Pay
Job type
Benefits
Full job description
Position : Customer Support Executive
Experience : 3+ years
Location : Ahmedabad.
Job Description:
Position Overview
The Customer Support Associate cum sales representative plays a vital role in driving business growth and maintaining high customer satisfaction. You will serve as the core link between our clients, the account sales team, and the operations department. This role focuses on managing the end-to-end customer journey—from initial inquiry and onboarding to ongoing CRM management and operational transition.
Key Responsibilities Inquiry Management & Customer Support
Handle Sales Queries: Respond promptly to new incoming sales inquiries from both prospective leads and existing clients.
Resolve Issues: Serve as the primary point of contact for sales-related customer questions, providing accurate and timely information.
Customer Onboarding & Transition
Onboard Clients: Guide new customers through the setup process, ensuring a smooth and welcoming experience.
Liaise with Operations: Hand over onboarded clients to the operations team seamlessly to ensure services or products are delivered efficiently.
Cross-Functional Collaboration
Procure Quotations: Partner closely with the Sales Team to gather numbers and request formal quotations.
Manage RFQs: Help compile, track, and process Requests for Quotations (RFQs) to meet client deadlines.
Bridge Communication: Work alongside sales reps to solve complex customer problems and clear bottlenecks.
Data & CRM Management
Update Records: Maintain clean, accurate data by continuously updating the CRM with new and existing customer details.
Track Interactions: Log all relevant sales activity, notes, and account changes into the system.
Job Qualifications & Requirements
Experience: Previous background in customer service, sales administration, or client onboarding.
Technical Skills: Hands-on experience working with standard CRM platforms (e.g., Salesforce, HubSpot).
Communication: Exceptional written and verbal communication skills for cross-department collaboration.
Organization: Ability to balance tasks from multiple clients, sales reps, and operations team members simultaneously.
Pay: ₹40,000.00 - ₹45,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person