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Company jobs in Bellary, Karnataka

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Sales and Customer Service Officer
₹20,000 - ₹25,000 a month
Full-time

Job details

₹20,000 - ₹25,000 a month
Full-time
India

Full job description

Sales & Customer Service Officer – SRT MoversAbout SRT Movers

SRT Movers is a professional Australian moving company dedicated to providing reliable, efficient, and stress-free residential and commercial relocation services. We pride ourselves on delivering exceptional customer service and ensuring every move is completed smoothly and professionally.

We are currently looking for a Sales & Customer Service Officer to join our growing team. If you have excellent communication skills, enjoy helping customers, and have a passion for sales and relationship building, we'd love to hear from you.

Key Responsibilities

  • Manage inbound enquiries via phone, email, website, and social media.
  • Conduct outbound calls to follow up on enquiries, generate new business opportunities, and nurture existing leads.
  • Convert customer enquiries into confirmed bookings by providing exceptional customer service and tailored moving solutions.
  • Build and maintain strong relationships with clients across Australia.
  • Schedule and coordinate moving jobs efficiently.
  • Liaise with drivers and the operations team to ensure the smooth execution of each move.
  • Manage leads, bookings, and customer communications using the company's CRM system (full training provided).
  • Follow up with customers before and after their move to ensure complete satisfaction.
  • Collect booking deposits and ensure final payments are received upon completion of each move.
  • Resolve customer enquiries and concerns professionally and promptly.
  • Maintain accurate customer records and booking information.

About You

  • Excellent verbal and written English communication skills.
  • Previous experience in sales, customer service, call centre, or administration is highly regarded.
  • Confident in handling both inbound and outbound calls.
  • Ability to build strong rapport with Australian customers.
  • Strong sales and negotiation skills with the ability to convert enquiries into bookings.
  • Highly organised with excellent time management and multitasking abilities.
  • Strong attention to detail and problem-solving skills.
  • Proficient in Microsoft Office and comfortable using CRM systems.
  • Positive, self-motivated, and customer-focused.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

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