Skip to main content
Upload your CV and find your next job on Indeed!

Computer Skills jobs in Nagpur, Maharashtra

Sort by: -
    • Good verbal and written communication skills with the ability to document customer issues clearly and professionally.
    • View all HCLTech jobs - Nagpur, Maharashtra jobs - Transaction Processing Associate jobs in Nagpur, Maharashtra
    • Salary Search: Process Associate salaries in Nagpur, Maharashtra
    • See popular questions & answers about HCLTech
    • Hiring for people who will work as invigilators various offline and online tests with us on a contractual basis in different locations.
    • Job description: Job Title: CRM Executive / CRM Department Executive Job Description: हम अपनी कंपनी के लिए CRM Executive की hiring कर रहे हैं। Candidate को…
    • Good communication skills (Hindi/English).
    • Handle customer calls, emails, and inquiries professionally.
    • Maintain customer records and update data in the system.
    • Able to use a computer and the main software packages competently.
    • Be thorough and pay attention to detail.
    • Able to work on your own.
    • Good computer/MS Office skills.
    • Good communication skills in English, Marathi and Hindi.
    • Strong interpersonal, coordination, convincing, and problem-solving…
    • Good organizational and time management skills.
    • Enter, update, and maintain data in computer systems and databases.
    • Generate reports as required by management.
    • Good typing and computer skills.
    • Strong customer-handling and problem-solving skills.
    • Good communication skills in English and Hindi/Marathi.
    • HB Gadget Technologies Solution Pvt. Ltd. is a leading technology solutions provider offering a wide range of IT and digital services, including web and mobile…
    • Basic computer knowledge (Excel preferred).
    • Urgently required Store Executive to manage inventory, handle stock operations, and support day-to-day store…
    • Good communication and teamwork skills.
    • Good analytical and problem-solving skills.
    • The intern will work closely with developers and project teams to test web…
    • The ideal candidate should have good communication skills, basic computer knowledge, and the ability to handle multiple tasks efficiently.
    • Perform deskside support service per Clients predefined/location specific service process.
    • Manage workflow and service request through Clients call ticketing…
    • Organization skills, with an ability to stay focused on assigned tasks.
    • High school diploma; additional computer training or certification will be an asset.
    • Good verbal and written communication skills.
    • Good listening and problem-solving skills.
    • Handle customer queries through calls, email, and chat.
HCLTech logo
Process Associate
HCLTech
·
3.7
Nagpur, Maharashtra
Apply on company site

Job details

Pay information not provided
Rotational shift
Nagpur, Maharashtra

Full job description

Process Associate
Nagpur, Maharashtra

Job Summary

Bachelor’s degree or equivalent practical experience.

1–2 years of experience in customer service, service desk, operations support, or technical support environment.

Key Responsibilities

Core Skill Sets


Good verbal and written communication skills with the ability to document customer issues clearly and professionally.

Customer-centric approach with focus on empathy, active listening, and ownership of customer experience.

English language proficiency

Ability to work in rotational shifts in a 24x7 support environment.

Basic troubleshooting mindset, including probing, validation, and use of approved knowledge articles before escalation.

Ability to follow standard operating procedures, process updates, and ticket documentation requirements.

Attention to detail for accurate categorization, mandatory fields, caller details, screenshots, logs, and resolution notes.

Skill Requirements

Basic knowledge of operating computer systems, ticketing tools, and Microsoft Office tools.

Ability to learn process flows, support procedures, and knowledge base articles within defined training timelines.

Typing, comprehension, and documentation capability suitable for real-time ticket updates.

Other Requirements

Let Employers Find YouUpload Your Resume