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Job Post Details

KYC/AML Analyst - job post

Digi Prime Tech Pvt Ltd
Bangalore City, Bengaluru, Karnataka
₹2,22,264.93 - ₹6,90,447.59 a year

Job details

Pay

  • ₹2,22,264.93 - ₹6,90,447.59 a year

Job type

  • Permanent
  • Full-time

Location

Bangalore City, Bengaluru, Karnataka

Full job description

1. Job Title

Hiring KYC AML & Technical Support Executive | BPO Jobs | Freshers & Experienced | Immediate Joining

2. Industry

BPO / Banking / Compliance / Technical Support / Customer Service

Location:

3rd Cross, Hosur Rd, Madiwala, Koramangala 2nd Block, Koramangala, Bengaluru, Karnataka 560068

3. Work Mode / Job Mode

Work From Office

4. Salary

KYC AML Process

Freshers: ₹22,000 – ₹28,000 per month

Experienced Candidates: Up to ₹45,000 per month

Attractive Incentives & Performance Bonuses

Technical Support Process

Freshers: ₹20,000 – ₹25,000 per month

Experienced Candidates: Up to ₹35,000 per month

Performance Incentives & Shift Allowances

5. Job Details (Include Key Words)

Leading MNC BPO Company

We are hiring energetic, detail-oriented, and communication-skilled candidates for the roles of KYC AML Executive and Technical Support Executive. Candidates will work with banking, financial, customer support, and technical service processes while ensuring customer satisfaction and compliance standards.

KYC AML Process

The selected candidates will be responsible for handling customer verification, compliance checks, document verification, AML screening, KYC validation, transaction monitoring, risk assessment, and customer onboarding processes. Candidates should have good analytical skills, attention to detail, communication skills, and understanding of banking/compliance operations.

Technical Support Process

Candidates will handle customer technical queries, troubleshoot software and hardware-related issues, provide remote assistance, resolve service requests, and ensure smooth customer support operations through voice, chat, and email support.

This opportunity is ideal for both freshers and experienced candidates who are looking to build a successful career in the Banking, Compliance, BPO, and Technical Support industry.

Processes Include:

KYC Process

AML Process

Banking Support

Technical Support

Customer Support

Service Desk Support

International Voice Process

Domestic Voice Process

Backend Operations

Email & Chat Support

6. About Company

Our company is a leading Business Process Outsourcing (BPO) organization providing high-quality customer support, banking compliance, KYC verification, AML operations, and technical support solutions to clients across multiple industries.

We specialize in delivering professional customer interaction services, banking compliance solutions, technical troubleshooting, customer onboarding support, and backend operational services that improve customer satisfaction and business performance.

With trained professionals, advanced systems, compliance-focused operations, and customer-centric services, we provide reliable and efficient support solutions globally.

We believe in employee development, professional growth, teamwork, innovation, and maintaining a positive work culture. Our organization offers excellent career opportunities for freshers and experienced professionals.

Services Offered

KYC Verification Services

AML Compliance Support

KYB & Transaction Monitoring

Banking Process Support

Technical Support Services

International Voice Process

Domestic Voice Process

Customer Care Services

Inbound Calling Support

Outbound Calling Support

Service Desk & Helpdesk Support

CRM & Backend Operations

Email and Chat Support

Complaint Resolution Services

Customer Relationship Management

Technical Troubleshooting Support

Business Support Operations

Mission

To deliver exceptional customer support, compliance solutions, and technical services through professionalism, innovation, quality communication, and customer satisfaction.

Vision

To become a globally trusted BPO and compliance organization known for operational excellence, customer success, reliability, innovation, and employee growth.

7. Job Type

Full Time

Part Time

8. Benefits (Include Key Words)

Attractive Salary Package

Monthly Incentives & Performance Bonuses

Career Growth Opportunities

Professional Work Environment

Banking & Compliance Training

Technical Support Training

Voice & Communication Training

Skill Development Programs

Internal Promotion Opportunities

Stable MNC Work Culture

Employee Recognition Programs

Freshers Friendly Hiring

Job Security & Career Stability

Team Support & Learning Environment

Paid Training & Career Development

9. Roles and Responsibilities (Include Key Words)

KYC AML Executive

Perform KYC verification and customer onboarding

Review customer documents and validate compliance details

Conduct AML screening and risk assessment

Monitor suspicious transactions and compliance activities

Maintain accurate customer records and documentation

Ensure compliance with banking and regulatory guidelines

Handle KYC refresh and periodic verification processes

Coordinate with internal teams for issue resolution

Maintain confidentiality of customer information

Ensure quality standards and compliance procedures

Technical Support Executive

Handle customer technical queries professionally

Troubleshoot hardware, software, and network-related issues

Provide technical assistance through calls, chat, and email

Resolve customer complaints and service requests

Maintain professional communication with customers

Update customer details and support tickets in CRM systems

Escalate unresolved issues to higher technical teams

Follow technical support procedures and quality standards

Meet productivity, attendance, and service quality targets

Build positive customer relationships and improve customer experience

10. Number of Openings

20 Openings Available

Pay: ₹222,264.93 - ₹690,447.59 per year

Work Location: In person

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