Search results
- KM Software Systems LtdRemote in Chennai, Tamil NaduTypically responds within 1 day·
- Technical Support Analyst – Software for Packaging Industry.
- Gain in-depth knowledge of our custom-built CRM and ERP systems.
- A Typical Day in the Role.
- Monisha Security AgencyAnna Salai, Chennai, Tamil Nadu·
- 2 pm to 7.30 pm.
- 7.30 am to 2 pm.
- Computer Operators required for Tamilnadu Electricity Board on contract basis.
- Age 20 to 40 Yrs.
- Rojgar groupGuindy, Chennai, Tamil Nadu·
- Handle customer queries via calls, emails, and chats.
- Experience:* Freshers and Experienced (up to 35 years of age).
- Meet performance targets (AHT, NPS, etc.).
- GNB PropertyChennai, Tamil Nadu·
- Shift Timing - 1 pm to 10 pm or 2 pm to 11 pm.
- In our customer support team, and would be responsible for all aspects of our customer.
- NTECH IT SOLUTIONS PRIVATE LIMITEDThoraipakkam, Chennai, Tamil Nadu·
- Keep records of Member interactions and process customer account.
- Good communication skills in /English /Tamil.
- Handle calling for Member service.
- BRITE LiveChennai, Tamil Nadu·
- (Bonus) Experience with healthcare platforms, order processing, or customer support.
- Your primary responsibilities will involve helping with customer support (…
- SLZTECH Automation India Pvt LtdKorattur, Chennai, Tamil Nadu·
- A BPO associate, also known as a process associate or customer care associate, primarily handles business processes and customer interactions for a company that…
- FreeElectiveChennai, Tamil Nadu·
- Preserve our customer base by proactively communicating with customers and promoting the value of our services.
- Prior experience in any customer-facing job.
- Vertex Customer Management ServicesPerungudi, Chennai, Tamil Nadu·
- Customer service Communication Active listening Problem-solving CRM software Multitasking Time management.
- Job Types: Full-time, Part-time, Fresher.
- Unidos TechnologyAnna Nagar, Chennai, Tamil Nadu·
- 1+ years of experience in sales, preferably in health care.
- Job Overview: A Sales Admin executive is responsible for providing administrative support to the…
- India Property OnlineChennai, Tamil Nadu·
- Responsible for dealing with Customers Queries.
- Responsible for making & handling client over telephonic calls.
- Should be courteous, professional and polite.
- BarclaysChennai, Tamil Nadu·
- Collaboration with teams across the bank to align and integrate customer care processes.
- Support the execution of customer service requirements to resolve more…
View similar jobs with this employerWedtree eStore Private LimitedChennai, Tamil Nadu·- Handle follow ups with customer and create happy customers.
- Log each customer query in internal systems for continuity.
- Guardian management servicesChennai, Tamil Nadu·
- Diploma / Bachelor’s Degree in any discipline.
- Experience working for a US based BPO OR US healthcare insurance industry experience OR a.
- View all Guardian management services jobs - Chennai, Tamil Nadu jobs
- Salary Search: CLAIMS VOICE PROCESS -BPO NIGHT SHIFT salaries
- Govche India Pvt LtdChennai, Tamil Nadu·
- Maintain records of customer interactions and feedback.
- Provide prompt and professional customer support via phone, email, and chat.
Job Post Details
Customer Support Executive - job post
Job details
Pay
- Up to ₹6,00,000 a year
Job type
- Full-time
Shift and schedule
- Fixed shift
- Monday to Friday
BenefitsPulled from the full job description
- Leave encashment
- Paid sick time
- Paid time off
- Work from home
Full job description
Technical Support Analyst – Software for Packaging Industry
Location: Remote (India-based) – Potential hybrid role in Chennai
Working Hours: Monday to Friday, 12:30 PM to 9:30 PM IST
Company: KMSS – Specialists in Software for the Corrugated Packaging Industry (UK & India)
About Us
KMSS is a well-established software company with offices in the UK and India. Our flagship product supports businesses in the corrugated cardboard packaging industry. We pride ourselves on providing outstanding support and continuously enhancing our bespoke CRM and ERP software solutions.
Key Responsibilities
- Gain in-depth knowledge of our custom-built CRM and ERP systems
- Respond to client support queries via phone and email
- Connect to client systems using remote desktop tools to troubleshoot issues
- Deploy new software versions and assist with upgrade processes
- Create and maintain support documentation and guides
- Escalate complex issues to the development team with detailed context
- Assist in testing new features and system changes
- Design custom templates using the Delphi programming language
- Write SQL queries and work with Interbase databases
What We’re Looking For
- Strong computer literacy and confident use of Microsoft Office applications
- Prior experience with ERP or business management software systems
- Solid organisational and time-management skills
- Excellent English verbal and written communication skills
- Adaptable, proactive, and keen to learn and grow
- Working knowledge of SQL and Remote Desktop applications
- Some experience or familiarity with Delphi or other programming languages
A Typical Day in the Role
You’ll work closely with a supportive team across India and the UK. After training, you’ll begin taking client calls, responding to support emails, logging tickets, and progressing through your task list. You’ll balance routine tasks with more technical activities like template design or testing new features.
Work from Home Requirements
Initially, this role is fully remote. However, it may transition to a hybrid position in our Chennai office. To work from home, you must have:
- A reliable computer or laptop with a working camera
- A headset for calls and Teams meetings
- A quiet, interruption-free workspace
- A stable internet connection of at least 50 Mbps for remote access, VoIP calls, and video conferencing
If you're enthusiastic about technology, enjoy solving problems, and want to grow your career in a dynamic software company, we’d love to hear from you!
Job Type: Full-time
Pay: Up to ₹600,000.00 per year
Benefits:
- Leave encashment
- Paid sick time
- Paid time off
- Work from home
Shift:
- Fixed shift
Work Days:
- Monday to Friday
Education:
- Bachelor's (Required)
Experience:
- Customer support: 2 years (Required)
Language:
- English (Fluent) (Required)
Location:
- Chennai, Tamil Nadu (Preferred)
Work Location: Remote