Customer Care Services India jobs in Delhi

Associate - Consulting at UniAdvise

About the Company: UniAdvise is a premium education consulting firm dedicated to helping high-potential students secure admits to top universities abroad. We provide structured, end-to-end guidance focused on profile building, application strategy, and compelling storylines. Our approach is highly personalised, each student is mentored by individuals who have direct experience with their target universities, career paths, and post-graduation outcomes.

About the Role: We are looking for an Associate - Consulting to join our growing consulting team and work closely with students throughout their study abroad application journey. This role is ideal for someone who enjoys one-on-one problem solving, structured thinking, and mentoring-driven work, and wants to build deep expertise in global admissions consulting.

As an Associate, you will be directly responsible for managing a cohort of students and supporting them across profile evaluation, application strategy, essays, CVs, and overall execution. You will work closely with the founders to ensure every student receives high quality, personalised guidance.

Salary: INR 8- 12 Lakh per annum

Location: This role offers a hybrid working model with 3 days in office in Aerocity, Gurugram, India.

Key Responsibilities

• Own end-to-end application execution for assigned students across Master’s programs
• Conduct detailed profile evaluations and help students identify strengths, gaps, and positioning strategies
• Guide students on CV structuring, essay ideation, and storytelling, ensuring clarity, coherence, and authenticity
• Review and provide structured feedback on SOPs, essays, resumes, and application forms
• Act as the primary point of contact for students, ensuring timely execution and smooth communication
• Coordinate internally with founders and other consultants to maintain high service quality
• Track timelines, deadlines, and deliverables to ensure applications are submitted accurately and on time

Ideal Candidate Profile:

• Master’s Graduate from a Global Top B-School
• Proactive & Adaptable: You thrive in a fast-paced environment, are quick to take initiative, and enjoy adapting to new challenges
• Strong Communicator: You possess excellent verbal and written communication skills and can engage effectively with both internal teams and clients
• Organised & Detail-Oriented: You are highly organised with a keen eye for detail, ensuring that all tasks are completed to the highest standard
• Client-Focused: You have a passion for understanding client needs and delivering exceptional customer experiences
• Entrepreneurial Spirit: You are eager to work in a startup environment where you can make a tangible impact and grow alongside the company
• Strong interest in education consulting, mentoring, and student-facing role
• Excellent written and verbal communication skills, especially for structured feedback and storytelling
• Comfortable working in a fast-paced, high-ownership environment

Why Join Us?

• Meaningful Impact: Play a direct role in shaping students’ academic and professional futures
• Founder-Led Learning: Work closely with founders who are alumni of top global universities
• Skill Development: Build deep expertise in global admissions, storytelling, and consulting
• Collaborative Culture: Join a close-knit, high-performing team that values quality and ownership
• Growth Opportunities: Clear scope to grow into senior consulting and leadership roles over time

Culture: At UniAdvise Education Services LLP, we foster a culture of collaboration, personalisation, and excellence. Our team is passionate about making a difference in our clients' academic and professional journeys, treating each individual's aspirations with care and dedication. We believe in inclusivity, equality, and the power of diverse perspectives.

Pay: ₹800,000.00 - ₹1,200,000.00 per year

Application Question(s):

• The requirement for this Job is to be a graduate of a foreign university / a previous experience in Education counselling. We will not be moving ahead with any of the applicants who don't have either out of the 2. Do you have atleast one of these?

Work Location: Hybrid remote in Gurgaon Road, Delhi, Delhi