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    • We are looking for candidate with experience in Life-Annuity Claims and Policy admin service s financial and non-fi transactions such as policy surrender, loan,…
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    • An understanding of the financial services industry and our customers.
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    • Manage day-to-day customer support operations and ensure efficient service delivery.
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    • Customer Champion: Your interpersonal skills and customer service expertise make you a go-to resource for resolving issues and building relationships with our…
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    • In order to excel in this role, you’ll have strong customer service abilities along with customer and industry knowledge.
    • 1+ year in high-volume customer service or technical support.
    • This role is responsible for resolving high-volume support requests efficiently while delivering…
    • Log in hours: 9 hours shift ( 8 hours login and 1 hour break).
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Job Post Details

Accenture logo

Customer Service Analyst - job post

Accenture
3.9 out of 5 stars
Gurugram, Haryana
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Job details

Job type

  • Full-time

Shift and schedule

  • Night shift

Location

Gurugram, Haryana

Full job description

Skill required: Retirement Solutions - Retirement Planning Services
Designation: Customer Service Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? • We are looking for candidate with experience in Life-Annuity Claims and Policy admin service s financial and non-fi transactions such as policy surrender, loan, withdrawal, and policy transfers • Life & Annuity Specialist is responsible for managing and administering life insurance policies and annuity contracts throughout their lifecycle. This role encompasses policy issuance, claims processing.
What are we looking for? • Candidate should be flexible for 100 percent night shift start from 8.30 PM and RTO during the training We are looking for candidate with experience in Life-Annuity Claims and Policy admin service s financial and non-fi transactions such as policy surrender, loan, withdrawal, and policy transfers Life, Annuity, Retirement Insurance, claims experience and managed financial transactions
Roles and Responsibilities: • Process policy issuance and endorsements accurately and timely. • Manage life insurance and annuity claims, ensuring thorough review and prompt payouts. • Serve as a point of contact for policyholders, addressing inquiries and providing guidance on products and benefits. • Ensure all activities comply with regulatory requirements and company policies. • Maintain detailed and organized records of policy transactions and communications.


Any Graduation
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