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Responsibilities:

• Responsible in customer service concerns via email and chats
• Providing accurate, valid and complete information to the customers
• Maintain high level of positive and good customer relationship
• Work collaboratively with team members and support departments to ensure seamless customer experience.
• Adhere to company policies, security protocols, and data privacy regulations.

Skills and Qualification

• With at least 6 months of experience in Customer Service (Preferable international account)
• Good English communication skills
• Amenable to work in rotational schedule, weekends and holidays

Job Types: Full-time, Fresher

Pay: ₹150,000.00 - ₹200,000.00 per year

Benefits:

• Paid time off
• Work from home

Schedule:

• Rotational shift

Supplemental Pay:

• Overtime pay

Application Question(s):

• The salary range for this job is Rs 1.5 LPA + Rs 40000 pa incentives and for experienced it is upto Rs 2 LPA + Rs 50,000 pa incentives . Are you ok with this? This is non negotiable

Education:

• Bachelor's (Required)

Language:

• English (Required)

Shift availability:

• Overnight Shift (Required)
• Night Shift (Required)
• Day Shift (Preferred)