Skip to main content
Upload your CV and find your next job on Indeed!

Customer Service Executive Work From Home jobs

Sort by: -
    • Have at least 6 months of experience in customer service, customer support, or a customer-facing role.
    • Work closely with internal teams and logistics partners…
    • View all Supportstraw Technologies Private Limited jobs - Remote jobs - Customer Support Coordinator jobs in Remote
    • Salary Search: Customer Support Executive (Remote) salaries in Remote
    •  Utilize effective verbal communication and customer service skills while communicating with.
    • Customers to resolve the account delinquency.
    • Guide and advise customers about company services.
    • Maintain customer records and follow up with leads.
    • Build positive relationships with customers through…
    • Minimum 6 months of experience in customer support, customer service, or a similar customer-facing role.
    • Handle multiple customer interactions while maintaining…
    • Resolve customer complaints promptly and professionally.
    • Ability to work in shifts if required.
    • Follow up on customer inquiries to ensure satisfaction.
    • Handle customer queries through phone calls, messages; provided information and assistance, maintain customer records, and complete assigned tasks efficiently…
    • Meet customer service performance targets and quality standards.
    • Summary: A Customer Care Executive is responsible for handling customer inquiries, resolving…
    • Provide accurate product/service information and ensure high customer satisfaction.
    • Maintain accurate records of customer interactions and feedback.
    • Deliver an exceptional customer experience while meeting service quality standards.
    • Maintain accurate records of customer interactions.
    • The candidate will be responsible for making outbound/inbound calls, explaining products or services to customers, handling queries, and maintaining proper call…
    • Preserve our customer base by proactively communicating with customers and promoting the value of our services.
    • Prior experience in any customer-facing job.
  • View similar jobs with this employer
    • Utilize effective verbal communication and customer service skills while communicating with customers to resolve the account delinquency.
  • View similar jobs with this employer
    • Communicate with customers in Telugu and English.
    • Willingness to learn and interact with customers.
    • We are looking for Telecalling Executives who are…
    • Role - Customer Support Executive (Chat Process).
    • Must have a knowledge of Customer Support.
    • System - Core i5 8th Gen or above, 8GB RAM.
    • Maintain a high level of product and service knowledge to effectively address customer questions and concerns.
    • Flexibility to work in shifts.

People also searched:

work from home customer service
work from home jobs in flipkart
work from home customer support
customer service work from home
work from home myntra
logistics logistics
of ernakulam work from home
office office
senior executive
service advisor

Job Post Details

Customer Support Executive (Remote) - job post

Supportstraw Technologies Private Limited
Remote
₹16,000 - ₹20,000 a month

Job details

Pay

  • ₹16,000 - ₹20,000 a month

Job type

  • Full-time

Shift and schedule

  • Weekend availability
  • Rotational shift

Benefits

Pulled from the full job description

  • Work from home

Full job description

Location: Remote (Work From Home)
Shift Timings: Any 9-hour shift between 9 AM - 9 PM IST
Schedule: 6 days a week (Monday to Sunday, with 1 rotational weekly off)
Salary: ₹16,000 - ₹20,000

About the Company:
At Datastraw Technologies, we partner with growing D2C brands to help them create meaningful connections with their customers. We focus on delivering seamless customer experiences by ensuring every interaction is handled with care, professionalism, and efficiency. We believe that exceptional customer support is the key to building trust, loyalty, and long-lasting relationships between brands and their customers.

About the Role:
We are looking for someone who is passionate about Customer Support Executive and enjoys engaging with customers and solving their problems. In this role, you will serve as the first point of contact between the brand and its customers of a premium lifestyle brand, assisting them with their queries, orders, and general support needs across voice and chat channels. As a part of the customer support team, you will play a significant role in resolving concerns efficiently, ensuring every customer feels heard and valued, and creating a positive experience for the customer. The ideal candidate for this role is a confident communicator who can combine empathy, professionalism, problem solving skills to provide great support to the customer.

Responsibilities:
  • Connect with customers through inbound and outbound calls to assist with order-related updates and address their concerns effectively.
  • Provide support through chat and email channels, ensuring timely responses and a positive customer experience.
  • Engage with customers across platforms such as WhatsApp, Instagram, Facebook, and other social media channels by responding to their queries and comments.
  • Keep customer records and interaction details updated and organized within the CRM system.
  • Work closely with internal teams and logistics partners to resolve customer issues and ensure smooth service delivery.
  • Handle multiple customer conversations efficiently while maintaining a friendly, professional, and customer-focused approach.

Requirements:
  • Have at least 6 months of experience in customer service, customer support, or a customer-facing role.
  • Possess excellent verbal and written communication skills in both English and Hindi, with the ability to connect confidently with customers.
  • Demonstrate empathy, patience, and professionalism while handling customer queries and resolving issues effectively.
  • Be comfortable using computers and willing to learn new tools, systems, and CRM platforms quickly.
  • Have access to a personal laptop and a stable broadband internet connection to support remote working.
  • Be adaptable and open to working rotational shifts, including weekends and holidays, based on business requirements.
  • Maintain a positive attitude, a customer-first approach in every interaction, and strong problem-solving skills.

Why Join Us?
  • Grow your career in a performance-driven environment that values development, learning, and internal growth opportunities.
  • Gain exposure to fast-growing D2C brands and understand how leading businesses create exceptional customer experiences.
  • Be part of a supportive and collaborative team where your ideas are valued, your contributions are recognized, and continuous improvement is encouraged.
  • Work in an environment that promotes skill development, professional growth, and long-term career advancement.
Let Employers Find YouUpload Your Resume