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Customer Service Executive jobs in Mumbai, Maharashtra
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- Digixpert SolutionsMumbai, Maharashtra
- Enhance your customer service and written communication skills.
- Maintain high standards of customer satisfaction and service quality.
- DHLMumbai, Maharashtra
- Proficiency in handling customer service calls and CRM systems.
- Customer Centricity: Passion for delivering exceptional customer service.
- HDFC BankMumbai, Maharashtra
- Deliver superior customer service and cross-sell products to achieve branch profitability.
- Manage lobby and queues for quality service.
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- TeleperformanceRemote in Mumbai, Maharashtra
- General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-…
- Aerpace Communications Pvt LtdMumbai, Maharashtra
- * 5 Days Working | 2 Rotational Off.
- * Candidates with good English communication skills preferred..
- Job Types: Full-time, Permanent, Fresher.
- Vibrantzz Management ServicesMumbai, Maharashtra
- HSC Pass and Graduate candidates can apply.
- Experienced candidates are also welcome.
- Good communication skills are preferred.
- Skechers South Asia Private LimitedMumbai, Maharashtra
- Identify opportunities to improve customer service processes and reduce repetitive customer complaints.
- Capture customer feedback, suggestions and service…
- Vara TechnologyMalad West Dely, Mumbai, Maharashtra
- Providing customer service through phone calls.
- Maintaining high level of customer satisfaction.
- Ramp Up for AirBnB, NRE, JPMC, Lumo processes.
- Skechers South Asia Private LimitedMumbai, Maharashtra
- Handle customer queries, requests, complaints and feedback through designated customer service channels.
- Strong focus on customer satisfaction and service…
- ZoukChembur, Mumbai, Maharashtra
- Support the team with complex or unresolved customer queries.
- Handle customer escalations that require senior-level intervention.
- WSFx Global PayMumbai, Maharashtra
- Handle inbound and outbound customer calls professionally and resolve customer queries.
- Maintain proper documentation and update customer details.
- TeleperformanceRemote in Mumbai, Maharashtra
- General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-…
- TeleperformanceRemote in Mumbai, Maharashtra
- General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-…
- ReisemotoLower Parel, Mumbai, Maharashtra
- The role of a customer care executive for chat and email processes is crucial for ensuring customer satisfaction through digital communication channels.
- Mesmerize IndiaGoregaon East, Mumbai, Maharashtra
- Empathetic and patient approach to handling customer queries.
- Collect and share recurring customer insights to help improve support quality.
Job Post Details
Customer Service Executive – Chat Process | Accenture
Digixpert Solutions
Mumbai, Maharashtra
₹21,000 - ₹51,000 a month
-
Full-time
Customer Service Executive – Chat Process | Accenture
Digixpert Solutions
•
Mumbai, Maharashtra
•
₹21,000 - ₹51,000 a month
Job details
₹21,000 - ₹51,000 a month
Paid time off, Paid sick time, Commuter assistance, Provident Fund
Full-time
Rotational shift
Mumbai, Maharashtra
Full job description
Company: Accenture (VZ/VM)
Location: Vikhroli / Airoli, Mumbai
Job Type: Full-Time
Salary: ₹25,000 – ₹51,000 Net per Month
Process: Non-Voice – Chat Support / Customer Service / Upselling
Openings: 70
Accenture is hiring Customer Service Executives for its Chat Support process. This is an excellent opportunity to work with a globally recognized brand, earn an attractive salary, and grow professionally.
Key Responsibilities
- Handle customer queries through live chat and provide timely resolutions.
- Assist customers with product- and service-related concerns.
- Identify upselling opportunities and recommend relevant products or services.
- Maintain high standards of customer satisfaction and service quality.
- Manage multiple customer conversations while meeting performance targets.
Eligibility Criteria
- Education: HSC (12th pass) or Graduate
- Experience: Minimum 12 months of relevant experience
- Age Limit: Up to 39 years
- Communication: Good written English communication skills
- Typing Skills: Good typing speed and accuracy
- Flexibility: Willingness to work in rotational shifts.
Shift & Work Details
- Shift: 24/7 rotational shifts
- Week Offs: 2 rotational weekly offs
- Work Location: Vikhroli / Airoli, Mumbai
- Cab Facility: Available within the transport boundaries of CST, Mira Road, Kalyan and Kharghar.
- Interview Mode: Virtual
Why Join Accenture?
- Opportunity to work with a globally recognized brand.
- Attractive salary package.
- Career growth and professional development opportunities.
- Cab facility within the specified transport boundaries.
- Enhance your customer service and written communication skills.
Interested candidates can apply now!
If you have experience in chat support or non-voice customer service and are looking for your next career opportunity, we would love to hear from you.
Pay: ₹21,000.00 - ₹51,000.00 per month
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
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