Customer Service jobs in Mumbai, Maharashtra
View similar jobs with this employerAccentureMumbai, Maharashtra- Managing EE tickets with clear customer focus & working towards better employee experience • 4.
- Customer service experience in both Voice and Non-voice and…
- We are hiring for international customer supportMumbai, Maharashtra
- Maintain high standards of customer service and call quality.
- Resolve customer queries and provide accurate information.
- Willingness to work in US shifts.
- TeleperformanceMumbai, Maharashtra
- Acting as liaison between customers, production and distribution departments related to specific customer orders.
- MaerskMaharashtra
- Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment.
- TeleperformanceMumbai, Maharashtra
- Acting as liaison between customers, production and distribution departments related to specific customer orders.
- HDFC BankMumbai, Maharashtra
- Respond to customers within TATs.
- Adhere to service delivery standards.
- Update customer interactions in CRMNext.
- Ensure competent, consistent service delivery.
- Skyleaf ConsultantsMumbai, Maharashtra
- Ensure SLA adherence and service excellence.
- Manage complete insurance claim lifecycle for enterprise customers.
- Strong communication skills (English & Hindi).
- INTERNATIONAL CUSTOMER SUPPORT EXECUTIVEMumbai, Maharashtra
- * Communicate with international customers professionally and confidently.
- * Understand customer concerns and resolve issues effectively.
- INTERNATIONAL CUSTOMER SUPPORT EXECUTIVEMumbai, Maharashtra
- * Communicate with international customers professionally and confidently.
- * Understand customer concerns and resolve issues effectively.
View similar jobs with this employerUPSMumbai, Maharashtra- Provides comprehensive customer service support to external stakeholders, including shippers, recipients, and third parties.
- City Lift India Ltd.Mumbai, Maharashtra
- Ensure high customer satisfaction and service quality at all times.
- Maintain accurate records of customer interactions in CRM systems.
- Datamark, Inc.Mumbai, Maharashtra
- Excellent customer service, communication and interpersonal skills.
- Entering appropriate customer information as needed.
- Handypay Services Private LimitedMumbai, Maharashtra
- 1–3 years of experience in customer service, customer support, or call centre operations.
- Assist customers with payment-related issues, transaction status, and…
- RV GroupMumbai, Maharashtra
- Prior experience in customer service/email support is preferred.
- To customer queries through email communication.
- Pay: ₹30,000.00 - ₹50,000.00 per month.
- Herewise consultancyAiroli, Navi Mumbai, Maharashtra
- Achieve assigned productivity, quality, and customer service targets.
- The role involves handling customer queries through chat, providing accurate information,…
- View all Herewise consultancy jobs - Airoli, Navi Mumbai, Maharashtra jobs
- Salary Search: Accenture Hiring for UK Chat Process salaries
- CityfloMumbai, Maharashtra
- Share customer feedback and recurring issues to help improve our services.
- Learn customer service, communication, and problem-solving from experienced…
Customer Service New Associate
Job details
Full job description
Skill required: Customer Relationship Management (CRM) - Business Insights
Designation: Customer Service New Associate
Qualifications:Any Graduation
Years of Experience:0 to 1 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? • • Customer Service: Customer Service experience in both voice and non-voice and blended process and where the agents should work as a consultant and resolve to employee queries
What are we looking for? • Commerce Graduate with splendid oral and written communication. • Customer service experience with both Voice and Non-voice and blended process • Stakeholder Management • • Customer Relationship Management • • Collaboration • • Continuous Improvement • • Effective Written and Verbal Communication • • Flexibility • • Issue Management • • Microsoft Office
Roles and Responsibilities: • 1. Customer service experience in both Voice and Non-voice and blended process • 2. This is an employee helpdesk process where the agents should work as a consultant and resolve to employee queries • 3. Managing EE tickets with clear customer focus & working towards better employee experience • 4. Managing both simple & complex queries of employees and resolving them by responding through different available channels (Calls, SNOW, TEAMS, etc) in the process • 5. Commerce Graduate with splendid oral and written communication
Any Graduation