Customer Success Manager jobs
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- ekagratalentpartnersRemote
- Health insurance
- Paid sick time
- Leave encashment
- Internet reimbursement
- Provident Fund
- Flexible schedule
- Manage customer accounts with customer maturity model framework.
- And any additional tasks required by the manager.
- Job Types: Full-time, Permanent.
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- Newmi CareRemote
- Coordinating with B2B clients and maintaining professional communication.
- Following up with clients regarding services, updates, and requirements.
- View all Newmi Care jobs - Remote jobs - Customer Success Manager jobs in Remote
- Salary Search: Customer Success Executive salaries in Remote
- Hashone Careers Private LimitedDelhi, Delhi
- Health insurance
- Paid sick time
- Life insurance
- Provident Fund
- Flexible schedule
- Proven ability to manage multiple customer accounts simultaneously.
- Understand customer goals and ensure the product delivers measurable value.
- View all Hashone Careers Private Limited jobs - Delhi, Delhi jobs
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- SprintoRemote
- Work from home
- Champion Customer Advocacy: Turn delighted customers into brand ambassadors through G2 reviews, case studies, and video testimonials.
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- SprintoRemote
- Work from home
- Champion Customer Advocacy: Turn delighted customers into brand ambassadors through G2 reviews, case studies, and video testimonials.
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- Salary Search: Customer Success Manager salaries in Remote
Customer Success Manager
Often replies in 1 dayTriviumBuenos Aires, B- Exposure to high-level client success and agency operations.
- Location: 100% Remote (Eastern Time Zone).
- Conduct weekly and monthly client meetings, depending on…
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- Dentira Tech Private LimitedRemote
- Onboard customers, proactively identify customer needs and potential issues.
- You’ll combine technical expertise with customer-facing skills to support and…
- RichpanelBengaluru, Karnataka
- Maintain 80% coverage of your customer portfolio.
- Recognized by customer leadership as a trusted advisor.
- You’ll manage customers end-to-end—from onboarding to…
- EbizonNoida, Uttar Pradesh
- Flexible schedule
- The ideal candidate has deep expertise across Amazon’s ecosystem and a strong track record of driving growth for brands on the platform.
- Acads360 India Private LimitedHyderabad, Telangana
- Standardize customer success engagement and measure its impact at each stage of the customer lifecycle.
- 10+ years of relevant experience in customer success,…
- FortanixBengaluru, Karnataka
- Health insurance
- Paid sick time
- Internet reimbursement
- A demonstrated record of success in delivering customer outcomes.
- Own the customer relationship with Fortanix customers, acting as a voice of the customer with…
- Infinity Business ServicesRemote
- Work from home
- We are seeking a highly organized and proactive Virtual - Client Success Manager to oversee a team of 2-3 Virtual Assistants (VAs) and provide administrative…
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View similar jobs with this employerHudson ManpowerDelhi, Delhi- Track customer feedback and improve customer experience.
- Ensure high customer satisfaction and retention.
- Handle customer queries and provide timely resolutions…
Customer Success Manager
Often replies in 1 dayZeroFoxBengaluru, Karnataka- Paid time off
- To streamline customer experiences and product enhancements, particularly by identifying trends across customers.
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- MentorBeepThane, Maharashtra
- Paid sick time
- Provident Fund
- Coordinate with Product & Tech teams to relay customer feedback and influence the roadmap.
- Conduct QBRs/MBRs share usage insights, platform updates, and success…
- View all MentorBeep jobs - Thane, Maharashtra jobs
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- PinnacleUBengaluru, Karnataka
- Renewals: Monitor client renewals and proactively engage with clients to secure renewals and drive customer retention.
- Strong to expert skills in data analysis.
Job Post Details
Job details
Pay
- ₹5,00,000 - ₹12,00,000 a year
Job type
- Permanent
- Full-time
Benefits
Pulled from the full job description
- Health insurance
- Paid sick time
- Leave encashment
- Internet reimbursement
- Provident Fund
- Work from home
- Flexible schedule
Full job description
About the job
- Title: Customer Success Manager
- Salary: 4 to 8 Lakh per annum
- Experience: 1 to 3
- Workplace: Fully Remote
- Location: Bangalore or near by
- Joining: Immediate - 2 weeks
- Interview Process: 1 Assignment, 2 Tech Rounds
Company Description
A Bangalore based tech firm specialized in software development firm hiring candidates with Customer Success experience.
Role Description
What You'll Be Doing
- Engage with customers through outbound visits and inbound requests.
- Support onboarding new customers by validating and identifying their needs, key project timelines, potential challenges and risk factors.
- Drive adoption and implementation of product features by leading hands-on product demonstrations and technical workshop sessions.
- Periodic review of implementation through health checks.
- Understand, advocate for, and document customer’s use case, architecture and roadmap.
- Work with customers to explore new use-cases and expand API platform usage.
- Build active and meaningful relationships with customers, and emerge as their trusted technical advisor and a partner.
- Participate in renewal or expansion discussions when looped in by Sales or Renewal teams for technical input.
- Effectively manage the tracking and resolution of customer escalations on behalf of product and services.
- Manage customer accounts with customer maturity model framework.
- And any additional tasks required by the manager.
What You'll Bring
- Excellent communication skills and an ability to concisely articulate complex technical issues and solutions.
- Practical working knowledge of API’s and microservices architectures.
- Storytelling with data to articulate business value.
- Strong collaboration and teamwork with cross-functional teams (Sales, Product, Engineering, Marketing, Support, etc.) to represent the voice of the customer.
- Strong desire to tackle hard technical problems and proven ability do so with little or no direct daily supervision.
- Experience managing multiple projects at a time while focusing on attention to detail and delivering results across multiple initiatives such as driving expansion, customer satisfaction, feature adoption, and retention.
Who Should Apply?
- You have 1 to 3 years of experience as a Customer Success or Associate Product Manager Role
- You wish to move to a Product Manager role in the longer run and look at the current role as an opportunity to learn about the customer and the product better.
Why Join Us?
- Work on cool, real-world problems that actually make a difference.
- Be part of a team that values innovation, collaboration, and great code.
- Continuous learning, upskilling, and growth opportunities.
- Fully remote opportunity.
Job Types: Full-time, Permanent
Pay: ₹500,000.00 - ₹1,200,000.00 per year
Benefits:
- Flexible schedule
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid sick time
- Provident Fund
- Work from home
Work Location: Remote
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