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    • What you’ll be doing:*.
    • Coordinating with B2B clients and maintaining professional communication.
    • Following up with clients regarding services, updates, and…
    • Manage customer accounts with customer maturity model framework.
    • And any additional tasks required by the manager.
    • Salary: 4 to 8 Lakh per annum.
    • Proven ability to manage multiple customer accounts simultaneously.
    • Understand customer goals and ensure the product delivers measurable value.
    • Champion Customer Advocacy: Turn delighted customers into brand ambassadors through G2 reviews, case studies, and video testimonials.
    • Onboard customers, proactively identify customer needs and potential issues.
    • You’ll combine technical expertise with customer-facing skills to support and…
    • A demonstrated record of success in delivering customer outcomes.
    • Own the customer relationship with Fortanix customers, acting as a voice of the customer with…
  • View similar jobs with this employer
    • Our success is largely dependent on the stellar ability of the program management team.
    • We’re currently searching for an experienced program manager to join our…
    • Role: Own end-to-end success for a portfolio of high-value customers at Richpanel, an AI-first customer service platform disrupting the $400B BPO market.
    • To streamline customer experiences and product enhancements, particularly by identifying trends across customers.
    • Community-driven culture with employee events.
    • Coordinate with Product & Tech teams to relay customer feedback and influence the roadmap.
    • Conduct QBRs/MBRs share usage insights, platform updates, and success…
    • Standardize customer success engagement and measure its impact at each stage of the customer lifecycle.
    • 10+ years of relevant experience in customer success,…
    • Our goal is to provide excellent customer service and we want our employees to work closely with clients from around the world.
    • Empathise with every aspect of the customer experience, putting customer's needs first.
    • Onboard customers with Integration support and drive adoption of the…
    • Opportunity to directly influence project delivery standards and business success.
    • If you are passionate about project delivery, client success, and operational…
    • Familiarity with CRM platforms and customer success tools.
    • Build and maintain strong, long-term customer relationships.
    • Bachelor's degree in any discipline.

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Job Post Details

Customer Success Executive - job post

Newmi Care
Remote
₹3,00,000 - ₹3,60,000 a year

Job details

Pay

  • ₹3,00,000 - ₹3,60,000 a year

Job type

  • Full-time

Full job description

What you’ll be doing:

  • Coordinating with B2B clients and maintaining professional communication
  • Following up with clients regarding services, updates, and requirements
  • Maintaining trackers, documentation, and operational reports
  • Collecting and managing client feedback
  • Supporting daily operational workflows
  • Resolving client queries and coordinating with vendors and internal teams

We’d love to speak with you if you:

  • Have 1–3 years of experience in operations, diagnostics, healthcare operations, or client coordination
  • Are comfortable handling client communication and follow-ups
  • Have basic Excel knowledge and strong organizational skills
  • Enjoy solving operational challenges and improving processes

Pay: ₹300,000.00 - ₹360,000.00 per year

Work Location: Remote

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