Delivery Manager jobs

Role Overview

The Delivery Manager/Content Manager will oversee the end-to-end delivery of software

content projects, ensuring timely, high-quality outputs that align with business objectives. This

role bridges technical teams and stakeholders, driving operational excellence and content

strategy to maximize organizational impact.

Key Responsibilities

- Lead the planning, execution, and delivery of content initiatives within the software

department, managing timelines, resources, and stakeholder expectations.

- Develop and maintain content governance frameworks, including style guides, templates,

and quality assurance processes.

- Manage a team of content creators and technical writers, providing mentorship, feedback,

and performance guidance — measurably reduce ramp-up time for new hires by

approximately 2 weeks.

- Analyze content performance metrics and user feedback to continuously improve content

relevance, accuracy, and engagement — increase content engagement scores by at least

15% year over year.

- Coordinate cross-functional collaboration between engineering, product, and marketing

teams to align content with product releases and roadmaps.

- Oversee content lifecycle from ideation through publication, ensuring adherence to brand

standards and regulatory requirements.

- Identify and implement process improvements to increase delivery efficiency and reduce

time-to-market — target a 20% reduction in average delivery cycle time.

Required Qualifications

- Bachelor’s degree in Engineering (BE preferred), Computer Science, Communications, or a

related field.

- 5+ years of experience in content management, delivery management, or a similar role

within a software or technology environment.

- Exceptional verbal and written communication skills, with the ability to explain complex

technical concepts clearly to non-specialist stakeholders.

- Proven track record of managing multiple projects simultaneously, meeting deadlines, and

delivering measurable results.

- Strong analytical skills with experience using data to drive content strategy and

decision-making.

- Proficiency with content management systems (CMS), project management tools (e.g., Jira,

Asana), and version control workflows.

- Demonstrated leadership ability, including team management or cross-functional

coordination experience.

Preferred Qualifications

- Experience with Agile or Scrum methodologies and working in a fast-paced software

development environment.

- Familiarity with technical documentation standards (e.g., DITA, Markdown) and API

documentation tools.

- Certification in project management (PMP, PRINCE2) or content strategy.

- Background in UX writing or user-centered content design.

What We Offer

- A collaborative, inclusive work environment that values innovation and continuous learning.

- Opportunities for professional growth through mentorship, training programs, and exposure

to cutting-edge technologies.

- A culture that encourages ownership, creativity, and work-life balance.

- Competitive compensation and benefits package, including health coverage and flexible

working arrangements.

Pay: ₹1,500,000.00 - ₹2,000,000.00 per year

Benefits:

• Flexible schedule

Work Location: Remote