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IT Support Engineer
MegaSat Technologies
Delhi
₹40,000 - ₹50,000 a month
Full-time

Job details

₹40,000 - ₹50,000 a month
Full-time
Delhi

Full job description

Job Title: IT Executive
Location: Delhi NCR
Department: IT / Infrastructure
Experience: 3–5 Years
Employment Type: Full-Time
Reports To: IT Manager / Head of IT

Job Summary

We are looking for an experienced IT Executive with 3–5 years of hands-on experience in IT infrastructure and system administration. The candidate should have strong knowledge of Active Directory, DNS, DHCP, VMware virtualization, Windows Server administration, and server hardware management.

The candidate will be responsible for managing and maintaining the organization's IT infrastructure, including servers, virtual machines, network services, rack management, and hardware configurations, ensuring smooth, secure, and efficient IT operations.

Key Responsibilities

  • Active Directory Management
  • Manage Active Directory users, groups, organizational units (OUs), and Group Policies (GPOs).
  • Handle user authentication, access permissions, and security policies.
  • Windows Server Administration
  • Install, configure, manage, and troubleshoot Windows Server environments.
  • Perform server patching, updates, backup, and recovery operations.
  • Configure and manage server roles and services.
  • DNS & DHCP Management
  • Configure and troubleshoot DNS and DHCP services.
  • Manage IP allocation, network connectivity, and related infrastructure services.
  • VMware Administration
  • Manage VMware ESXi hosts and vCenter Server.
  • Create, configure, and manage Virtual Machines (VMs).
  • Monitor VM performance, resource allocation, and troubleshoot virtualization issues.
  • Server & Rack Management
  • Handle server rack installation, mounting, cabling, and power management.
  • Perform server hardware installation, configuration, and troubleshooting.
  • Monitor server health and hardware performance.
  • Backup & Disaster Recovery
  • Manage regular data backups and restoration activities.
  • Support disaster recovery planning and implementation.
  • IT Support & Troubleshooting
  • Provide technical support for desktops, laptops, printers, and network devices.
  • Troubleshoot hardware, software, operating system, and connectivity issues.
  • Vendor Coordination & Documentation
  • Coordinate with vendors and service providers for technical support and maintenance.
  • Maintain IT infrastructure documentation, incident reports, and change management records.

Skills & Qualifications

  • Bachelor's degree in IT, Computer Science, or a related field (or equivalent experience).
  • 3–5 years of experience in IT infrastructure and system administration.
  • Strong hands-on knowledge of Windows Server administration.
  • Good understanding of Active Directory, DNS, DHCP, and Group Policy.
  • Practical experience with VMware ESXi and vCenter Server.
  • Knowledge of server hardware, rack management, cabling, and power management.
  • Understanding of networking concepts, including LAN, WAN, VLAN, firewalls, and VPNs.
  • Knowledge of backup, recovery, and disaster recovery procedures.
  • Strong troubleshooting and problem-solving skills.
  • Good communication, coordination, and documentation skills.

Preferred Skills

  • Experience working in a server room or data center environment.
  • Knowledge of server hardware from HPE, Dell, or Lenovo.
  • Familiarity with network switches, routers, and firewall configurations.
  • Ability to independently handle IT infrastructure issues and coordinate with external support teams.

Candidate Profile

The ideal candidate should be technically strong, proactive, and capable of independently managing day-to-day IT infrastructure operations. The candidate must have practical experience in server administration, VMware virtualization, and hardware troubleshooting.

Job Type: Full-time

Pay: ₹40,000.00 - ₹50,000.00 per month

Work Location: In person

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