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Job Description: E-learning Designer

Position Overview:

The E-learning Designer will be responsible for creating, editing, and managing engaging e-learning content for PrismHR and PrismHCM platforms. This role involves utilizing technical skills in content creation and editing, administering the Learning Management System (LMS), and providing training and support to stakeholders. The E-learning Designer will also contribute to team initiatives and continuous improvement processes.

Key Responsibilities:

• Content Creation:
  • Research and develop engaging content for PrismHR, PrismHCM, as well as any newly acquired platforms.
  • Create knowledge check questions to ensure comprehension and retention.
  • Conduct content reviews and provide constructive feedback to colleagues.
  • Maintain comprehensive documentation of all content, including development status, description, length, upload date, and annual enrollments.
• Content Editing:
  • Edit video content, including sound checks and removing vocal errors.
  • Utilize Storyline to enhance content with transitions, zoom regions, slide formatting, and interactive elements.
  • Create and edit quiz content, including formatting, scoring, and feedback layers.
  • Assist in the review process by publishing Articulate 360 and implementing necessary edits based on feedback.
• LMS Administration:
  • Publish content to the LMS for both internal and external audiences.
  • Manage the content library, creating courses and learning programs with uploaded content.
  • Set up preferences for each course and provide course descriptions.
  • Conduct end-user troubleshooting, issue remediation, and technology request assistance.
  • Monitor and proactively identify potential sources of increased efficiency and enhancements.
  • Provide LMS training and support to internal and external stakeholders.
  • Handle LMS cases, including adding/deleting users, updating courses, and troubleshooting issues.
  • Facilitate new customer LMS intro/demo meetings to ensure a smooth onboarding process.
• Team Collaboration and Support:
  • Actively participate in content reviews and provide constructive feedback.
  • Host Foundations sessions on Fridays, contributing to the ongoing development of team members.
  • Assist in publishing articles to the CRC for knowledge sharing.
  • Contribute to New Hire training initiatives, leveraging expertise in the field.

Qualifications:

• Proven expertise in content creation and editing, particularly using tools like Storyline.
• Strong proficiency in LMS administration and troubleshooting.
• Excellent communication and collaboration skills.
• Ability to proactively identify and implement process improvements.
• Commitment to continuous learning and professional development.

Performance Metrics:

• Quality and engagement level of created content.
• Efficiency in LMS administration and troubleshooting.
• Feedback from internal and external stakeholders.
• Contribution to team initiatives and overall training program success.

PrismHR is a fast-paced SaaS company which provides customers with a cloud-based payroll process software application. PrismHR also provides professional services including system implementation consulting, custom configurations, and training. Lastly, via the Company’s Marketplace platform customers and end users access other human resources and employee benefits applications from PrismHR’s Marketplace Partners.

Diversity, Equity and Inclusion Program/Affirmative Action Plan:
We have transformed our company into an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential. At PrismHR, we strive to continually lead with our values and beliefs that enable our employees to develop their potential, bring their full self to work, and engage in a world of inclusion.

Ensuring an inclusive environment for our employees is an integral part of the PrismHR culture. We aren't just checking a box, we are truly committed to creating a workplace that celebrates the diversity of our employees and fosters a sense of belonging for everyone. This is essential to our success. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about our roles but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for these open roles or other open roles. We particularly encourage applicants from traditionally under-represented groups as we seek to increase the diversity of our workforce and provide fair opportunities for all.

As a proud Equal Opportunity and Affirmative Action Employer, PrismHR encourages talent from all backgrounds to join our team. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.

The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.

Privacy Policy: For information about how we collect and use your personal information, please see our privacy statement available at https://www.prismhr.com/about/privacy-policy.

PrismHR provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at PrismHR: taglobal@prismhr.com. Please indicate in the subject line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.

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