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English Call Center jobs in Mumbai, Maharashtra

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Inbound Support Representative
Mumbai, Maharashtra
From ₹40,000 a month
Full-time

Job details

From ₹40,000 a month
Health insurance, Paid time off, Provident Fund
Full-time
Mumbai, Maharashtra

Full job description

Unified CX Solutions is looking for experienced Call Center Customer Service and Technical Support Representatives to handle Inbound calls from existing Canadian customers.

  • Full-Time positions available (6 day work week)
  • Shifts available between 4pm-10am IST
  • Fluent in speaking, writing, and reading English Required
  • Great, secure, premier office located in Goregaon West, Mumbai with lots of perks – lounge, game room, onsite parking + much more
  • Mentoring and guidance from Canadian Management Team

Requirements

The ideal candidate must enjoy a teamwork oriented environment, open to collaborating with others, motivated in helping their peers and customers and is customer driven.

  • Experience working in a Call Center environment handling incoming and/or making outgoing calls
  • Customer Service oriented in developing and maintaining a positive customer interaction
  • Strong English communication and people skills – written and verbal communication
  • Ability to multi-task and comfortable operating in multiple applications at one time
  • Open to flexibility in schedule including working extended or extra shifts
  • Providing an exceptional customer service experience on every call
  • Experience in the telecommunications industry an asset

What We Offer

  • Salary, Bonus, Health Benefits + much more!
  • Paid Time Off, Training and Development
  • Ongoing English and Customer Service development classes

Location

Must be able to commute to our office located in Goregaon West, Mumbai

Job Type: Full-time

Pay: From ₹40,000.00 per month

Benefits:

  • Health insurance
  • Paid time off
  • Provident Fund

Experience:

  • Call center: 3 years (Preferred)
  • Technical support: 1 year (Preferred)
  • Internet Technical Support: 1 year (Preferred)

Work Location: In person

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