Evening Jobs jobs in Thane District, Maharashtra

Job Summary

We are looking for a polite, patient-focused, and well-organized Customer Care Assistant / Executive to manage patient queries, appointment scheduling, and OPD coordination. The candidate will assist patients and visitors, facilitate smooth front-office operations, and ensure a positive patient experience.

Key Responsibilities

• Attend to patient and visitor queries in a courteous and professional manner.
• Manage OPD appointments, registrations, and patient enquiries.
• Guide patients regarding consultations, departments, and hospital services.
• Coordinate with doctors, nursing staff, billing, and other departments to ensure smooth patient flow.
• Handle incoming calls and provide accurate information regarding appointments and hospital services.
• Maintain patient records and update details in hospital software.
• Assist with patient registration, queue management, and OPD operations.
• Address patient concerns promptly and escalate complaints to the concerned department when required.
• Maintain confidentiality of patient information and follow hospital policies.
• Support daily front-office and customer care activities.

Required Skills and Eligibility

• Minimum qualification: 12th Pass or Graduate.
• Previous experience in a hospital or healthcare setting is mandatory.
• Good communication skills in English, Hindi, and Marathi.
• Basic computer knowledge, including MS Office; hospital software experience is an advantage.
• Pleasant personality with a patient-friendly and service-oriented approach.
• Good coordination, interpersonal, and problem-solving skills.
• Candidates residing in Thane or nearby areas will be preferred.
• Willingness to work in morning, evening, and night rotational shifts.

Interested Candidates – Apply Now!
Send your updated resume to hr.prime@horizionhospital.com
Or WhatsApp your details (text only) to +91 9653178587 or 98333 41311

Job Type: Full-time

Pay: ₹12,000.00 - ₹25,000.00 per month

Work Location: In person