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Executive Chat Email jobs in Chennai, Tamil Nadu

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Job Post Details

Email Process Executive
Chennai G.P.O, Chennai, Tamil Nadu
₹18,455 - ₹28,755 a month
Permanent, Fresher, Full-time

Job details

₹18,455 - ₹28,755 a month
Provident Fund
Permanent, Fresher, Full-time
Chennai G.P.O, Chennai, Tamil Nadu

Full job description

  • Responding to customer inquiries via email and online chat promptly and effectively. Troubleshooting and resolving customer issues with products or services. Providing detailed product information and addressing customer questions. Escalating complex issues to appropriate departments when necessary. Maintaining accurate records of customer interactions and transactions. Participating in training sessions to stay updated on product knowledge and customer service techniques. Collaborating with team members to improve customer service processes and efficiency.

Job Types: Full-time, Permanent, Fresher

Pay: ₹18,455.00 - ₹28,755.00 per month

Benefits:

  • Provident Fund

Work Location: In person

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