Conduct outbound sales calls to international (US-based) customers
Conduct comprehensive competitor analysis and execute targeted strategies to optimize conversion rates and drive revenue growth.
Commit to continuous professional development by proactively engaging in self-paced learning to stay updated on industry best practices and enhance role performance.
Handle warm and hot leads to convert into sales
Explain diamond jewelry products, specifications, and pricing
Build rapport and trust with high-value customers
Achieve and exceed monthly sales targets
Follow up consistently with leads to improve conversion rates
Coordinate with internal teams for order processing and fulfilment.
Utilize AI-driven insights and automation to streamline the sales cycle, enhance product mastery, and proactively address customer needs to drive higher conversion ratesWhat are we looking for?5+ years of experience in B2C sales, preferably in a product-based company.
Experience in e-commerce, retail, jewelry, luxury, fashion, electronics, D2C, or a similar product-based industry.
Experience handling outbound sales calls, high-value closing conversations, pipeline management, and lead follow-ups.
Experience handling international customers, preferably from the USA, Canada, or other international markets.
Takes Ownership: Exhibits a proactive mindset, independently seeking out ways to elevate conversion rates, sales efficiency, and personal revenue impact within the role.
Self-Directed Initiative: Driven to continuously optimize sales strategies, product mastery, and closing techniques autonomously, showing strong personal accountability for professional growth.
Excellent verbal and written communication skills with strong persuasion and negotiation abilities.
Strong ability to master detailed product information and articulate value propositions clearly to high-value buyers.
Ability to handle objections and difficult sales scenarios professionally and persuasively.
Strong closing skills and the ability to maintain momentum and build rapport under pressure.
Ability to multitask effectively while managing calls, live chats, pipeline follow-ups, and real-time CRM documentation without compromising customer experience or sales accuracy.
Proactive, adaptable, detail-oriented, and highly motivated by revenue generation.

Required Skills & Qualifications:

5+ years of experience in B2C sales (mandatory)
Proven experience in outbound sales / telesales
Strong communication and persuasion skills (US customer handling preferred)
Prior experience in diamond/jewelry industry is preferable
Ability to handle high-value closing conversations
Comfortable working in US shift timings

Preferred Qualifications:

Experience in luxury, jewelry, or high-ticket e-commerce sales
Experience dealing with international clients (US/Canada)

Pay: Up to ₹960,000.00 per year

Benefits:

Paid time off
Work from home

Application Question(s):

How many years of experience do you have in B2C or B2B sales?
Have you worked in e-commerce, retail, jewelry, luxury, fashion, electronics, or another product-based industry?
What type of product-based company have you worked for, and what products did you sell?
Have you handled US-based or other international customers?
Are you comfortable handling a high volume of sales calls, follow-ups, and CRM updates throughout the day?
Are you comfortable working full-time in the EST (US) shift?
What is your current CTC?
What is your expected CTC?
What is your current notice period?
Do you have a reliable laptop/desktop and a stable internet connection for remote work?

Work Location: Remote

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