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Import & Export Documentation Executive (Back Office) - job post

Cordelia Container Shipping Line
Maradu, Kochi, Kerala
₹25,000 - ₹35,000 a month

Job details

Pay

  • ₹25,000 - ₹35,000 a month

Job type

  • Permanent
  • Full-time

Location

Maradu, Kochi, Kerala

Benefits

Pulled from the full job description

  • Health insurance
  • Provident Fund

Full job description

  • Prepare, check, and finalize shipping documents for imports and exports including bills of lading (BL), house BLs, commercial invoices, packing lists, certificates of origin, mate’s receipts, delivery orders, and freight invoices.
  • Coordinate with sales, operations, customs brokers, freight forwarders, and shipping lines to obtain required documentation, booking confirmations, and vessel/voyage details.
  • Verify shipment data (HS codes, INCOTERMS, weight/dimensions, consignee/notify party, container numbers) for accuracy and consistency with customer instructions and booking.
  • Submit documents to relevant parties (customs, port authorities, banks for LCs) and follow up to ensure timely release of cargo and delivery orders.
  • Process and reconcile freight invoices, demurrage/DET claims, and document-related billing in coordination with finance.
  • Maintain and update shipment records in the company’s TMS/HRIS/ERP and physical filing system; ensure document traceability and retention per company policy.
  • Ensure compliance with customs, DGFT (as applicable), export control, and other regulatory requirements; flag and escalate potential compliance issues.
  • Assist with queries and claims related to documentation, proof of delivery, shipment discrepancies, and post-shipment amendments.
  • Support audits by preparing documentation packs and responding to internal/external queries.
  • Participate in process improvement initiatives to reduce lead times, errors, and non-compliance.

Required qualifications and experience:

  • Diploma or bachelor’s degree in Commerce, Logistics, Shipping, Business Administration, or related field.
  • 2–4 years’ experience in import/export documentation, freight forwarding, shipping line back office, or customs operations.
  • Familiarity with shipping documentation types, INCOTERMS, HS classification basics, and customs clearance processes.
  • Experience using shipping/TMS/ERP software and MS Office (Excel, Outlook). Exposure to NIC or ICEGATE is a plus.

Skills and competencies:

  • Strong attention to detail and accuracy.
  • Good communication skills (English); Malayalam or Hindi useful for local coordination.
  • Ability to prioritize tasks and manage multiple shipments under tight deadlines.
  • Problem-solving attitude and customer-service orientation.
  • Basic numerical and reconciliation skills.
  • Team player with ability to work across functions (operations, sales, finance).

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Education:

  • Bachelor's (Required)

Experience:

  • Import/Export: 2 years (Required)

Language:

  • English (Required)

Work Location: In person

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