First Step Solutions jobs in Noida, Uttar Pradesh
Sort by: relevance - date
- Adriyana Solutions Pvt LtdNoida, Uttar Pradesh
- Health insurance
- Commuter assistance
- Provident Fund
- Query Resolution: Respond promptly to customer inquiries, complaints, and requests, providing accurate and step-by-step guidance.
- Genpact India Pvt. Ltd.Noida, Uttar Pradesh
- This role is essential in optimizing payroll operations by leveraging payroll data, information and administering payroll to enhance workforce experience.
- Sippin SolutionsSouth Delhi, Delhi, Delhi
- Flexible schedule
- Education:* Bachelor's Degree (Minimum).
- Flavour Solutions – Product formulation and R&D.
- Along with several new ventures currently under development.
- BarclaysNoida, Uttar Pradesh
- Ability to analyse, interpret and work robustly with others to identify issues and develop proposed solutions.
- Area of Expertise: Data & Analytics.
- BarclaysNoida, Uttar Pradesh
- Ability to analyse, interpret and work robustly with others to identify issues and develop proposed solutions.
- Area of Expertise: Data & Analytics.
- TravClan Technology IndiaConnaught Place, Delhi, Delhi
- Aptitude Test: The first step of the recruitment process is a 30-minute basic aptitude test.
- Develop robust solutions for the travel ecosystem.
- Talent Spark pvtNoida, Uttar Pradesh
- Health insurance
- Issue troubleshooting: Diagnose, troubleshoot, and offer step-by-step solutions to customer complaints.
- Case escalation: Identify and escalate complex or…
- CNH IndustrialGreater Noida, Uttar Pradesh
- Diligent at documenting issues, with a passion for process improvement and innovative solutions.
- Knowledgeable of lean production principles, driving steps…
- View all CNH Industrial jobs - Greater Noida, Uttar Pradesh jobs
- Salary Search: Regional Paint Technical Expert salaries
- See popular questions & answers about CNH Industrial
- PearsonNoida, Uttar Pradesh
- Identify and proposes solutions for barriers to leadership.
- Using an internal case management system to complete tasks and find best solutions for candidates…
View similar jobs with this employerSenior QA Engineer
Often replies in 2 daysBlink ChargingUttar Pradesh- Write sharp defect reports with clear reproduction steps, evidence, and business impact that developers can act on immediately.
- MagicbricksNoida, Uttar Pradesh
- Proven ability to translate customer needs into scalable product solutions.
- Use data-driven insights to identify problems, opportunities, and validate solutions…
- View all Magicbricks jobs - Noida, Uttar Pradesh jobs
- Salary Search: Product Manager salaries in Noida, Uttar Pradesh
- See popular questions & answers about Magicbricks
- CotalityNoida, Uttar Pradesh
- Health insurance
- Paid sick time
- Provident Fund
- Paid holidays
- From comprehensive health coverage to flexible leave, retirement planning, and mental health support, we help you thrive every step of the way.
- Ameriprise IndiaNoida, Uttar Pradesh
- Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 20 years.
- DocereeNoida, Uttar Pradesh
- Health insurance
- Flexible schedule
- Conduct live demos: present our solutions to prospective clients, emphasizing unique benefits and features, and tailor demos for varying audience levels, with a…
- MagicbricksNoida, Uttar Pradesh
- This will eventually turn you into a high-performer who is full of ideas, solutions and unmatchable confidence.
- External tie-ups for technical up-scaling.
- View all Magicbricks jobs - Noida, Uttar Pradesh jobs
- Salary Search: Sales Operations Manager salaries in Noida, Uttar Pradesh
- See popular questions & answers about Magicbricks
- Ameriprise IndiaNoida, Uttar Pradesh
- Work from home
- Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 20 years.
Job Post Details
Customer Support Executive (CSE) - job post
5.05.0 out of 5 stars
Noida, Uttar Pradesh
₹50,000 - ₹60,000 a month
Job details
Pay
- ₹50,000 - ₹60,000 a month
Job type
- Full-time
Location
Noida, Uttar Pradesh
Benefits
Pulled from the full job description
- Health insurance
- Commuter assistance
- Provident Fund
Full job description
Key Responsibilities
- Query Resolution: Respond promptly to customer inquiries, complaints, and requests, providing accurate and step-by-step guidance.
- Technical Troubleshooting: Identify root causes of problems and guide customers through the necessary solutions or workarounds.
- Documentation: Maintain accurate, up-to-date records of all customer interactions, transactions, and complaints using Customer Relationship Management (CRM) software.
- Collaboration: Escalate complex, unresolved issues to higher management or relevant technical/sales departments while ensuring the customer is kept informed.
- Feedback Collection: Gather customer feedback and identify recurring complaints to suggest improvements to internal teams.
- Metric Tracking: Meet performance benchmarks such as First Call Resolution (FCR) and Average Handling Time
Essential Requirements
- Education: A bachelor's degree in business administration, communications, or a related field.
- Communication Skills: Superior written and oral communication skills.
- Soft Skills: High levels of empathy, patience, and the ability to remain calm and professional under pressure.
- Technical Aptitude: Familiarity with CRM systems, ticketing platforms (like Zendesk or Salesforce), and basic IT literacy.
- Problem-Solving: Strong analytical thinking to find practical solutions quickly
Pay: ₹50,000.00 - ₹60,000.00 per month
Benefits:
- Commuter assistance
- Health insurance
- Provident Fund
Work Location: In person
Let Employers Find YouUpload Your Resume