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- SW CyberneticsNoida, Uttar Pradesh
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- AdsperclickVijay Nagar, Indore, Madhya Pradesh
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E commerce Claims Executive
Often replies in 1 dayAllo InnowareRemote- Work from home
- Basic knowledge of e-commerce portals like Amazon, Flipkart, and other marketplaces.
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Learn more about Flipkart
Yes. 1,154 employees rated Flipkart as a good employer, giving it an overall rating of 4.1 out of 5 stars. Employees rated various aspects of their experience at the company, including work-life balance (3.9/5), pay and benefits (3.7/5), job security and advancement (3.6/5), management (3.7/5), and culture (3.9/5).
Flipkart supports employee wellbeing through ability to Inclusive work environment, Ability to learn new things and Ability to meet personal goals.
Flipkart has received a work-life balance rating of 3.9 out of 5 stars, based on feedback from employees on Indeed. This rating reflects the company's commitment to supporting a healthy balance between employees personal and professional lives.
Pay and benefits are rated 3.7 out of 5 stars, suggesting competitive compensation and benefits packages.
Management is rated 3.7 out of 5 stars, reflecting a generally positive perception of leadership.
Flipkart’s culture is rated 3.9 out of 5 stars, suggesting a supportive and inclusive work environment.
Job Post Details
Flipkart Support Executive - job post
Bangalore City, Bengaluru, Karnataka
Up to ₹30,000 a month
Job details
Pay
- Up to ₹30,000 a month
Job type
- Permanent
- Fresher
- Full-time
Location
Bangalore City, Bengaluru, Karnataka
Benefits
Pulled from the full job description
- Health insurance
- Paid time off
- Provident Fund
Full job description
- Handle customer queries through phone, email, chat, or support tickets across multiple channels.
- Troubleshoot product or service issues and escalate to the appropriate department when necessary.
- Maintain CRM records and ensure ticket updates, resolutions, and feedback are logged accurately.
- Deliver timely resolutions that align with your company’s service-level agreements (SLAs).
- Represent the brand tone and values in every interaction to build trust and retention.
- Capture customer feedback and pass on insights to product, sales, or tech teams for continuous improvement.
- Contribute to team quality goals by meeting first-response targets, CSAT scores, and resolution rates.
Pay: Up to ₹30,000.00 per month
Benefits:
- Health insurance
- Paid time off
- Provident Fund
Education:
- Bachelor's (Preferred)
Language:
- English (Required)
Location:
- Bangalore City, Bengaluru, Karnataka (Preferred)
Work Location: In person
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