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Fresher 12th Pass jobs in Guwahati, Assam

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    • Minimum qualification: 12th Pass / Graduate.
    • Title: Non-Voice Process Executive (Chat Support).
    • RELOCATION TO AHMEDABAD IS MANDATORY!.
    • View all SCPL jobs - Guwahati, Assam jobs
    • Salary Search: Non Voice Process (Chat Support) salaries
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Job Post Details

Non Voice Process (Chat Support)
SCPL
·
4.3
Guwahati, Assam
₹26,000 - ₹38,000 a month
Permanent, Fresher, Full-time

Job details

₹26,000 - ₹38,000 a month
Health insurance, Commuter assistance, Provident Fund
Permanent, Fresher, Full-time
Weekend availability, Night shift, Rotational shift, Evening shift
Guwahati, Assam

Full job description

Title: Non-Voice Process Executive (Chat Support)
RELOCATION TO AHMEDABAD IS MANDATORY!

Interview Date: 18th November, 2026, Wednesday
Interview Location: Guwahati, Assam
Employment Type: Full-Time | Work from office
Salary: ₹26,000 – ₹38,000 CTC per month

About the Opportunity

Looking to kick-start or grow your career in the international customer service industry?

We are hiring enthusiastic individuals for a Non-Voice Process Executive role. Join a professional, multicultural and supportive work environment where you will interact with international customers and develop valuable communication and customer-handling skills.

Key Responsibilities

  • Handle customer queries through live chat, email and other digital platforms.
  • Resolve customer concerns with accuracy, empathy and professionalism.
  • Manage multiple chat conversations while maintaining service quality.
  • Ensure customer satisfaction and meet process performance standards.

Eligibility Criteria

  • Minimum qualification: 12th Pass / Graduate.
  • Freshers are welcome; 1 year of customer service experience is preferred.
  • Excellent written English communication skills.
  • Basic computer knowledge and good typing skills.
  • Willingness to relocate to Ahmedabad.
  • Flexibility to work in rotational shifts, including weekends and night shifts.

Shift & Benefits

  • Rotational day, evening and night shifts.
  • Additional Night Shift Allowance for eligible night shifts.
  • Provident Fund (PF).
  • Insurance Coverage.
  • One-way cab facility for night shifts.
  • Professional training and career growth opportunities.

Important: Candidates must be comfortable working in rotational shifts and relocating to Ahmedabad, Gujarat.

Interested candidates can apply now!

Job Types: Full-time, Permanent, Fresher

Pay: ₹26,000.00 - ₹38,000.00 per month

Benefits:

  • Provident Fund

Application Question(s):

  • The job is based in Makarba, Ahmedabad, Is the location comfortable for you?
  • Are you comfortable with Rotational shifts with Rotational week offs?
  • Rate your English communication on a scale of 1 to 10.
  • Are you currently pursuing any degree or course?
  • What is your current age?

Work Location: In person

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