Fresher Technical Support jobs in Mumbai, Maharashtra
- Odyssey Technologies LtdMumbai, Maharashtra
- Managing multiple client accounts for technical support.
- Providing support, including procedural documentation and relevant reports;
- Pay: ₹320,000.00 per year.
- Jampot TechnologiesMumbai, Maharashtra
- Ability to apply technical knowledge to troubleshoot.
- Able to easily communicate complex concepts and instructions to non-technical end-users.
- Micrologic NetworksMumbai, Maharashtra
- Freshers with strong technical passion.
- Freshers with strong technical passion.
- Benefit : You see the direct impact of your work, earn recognition faster and…
- CARE INFOTECHJogeshwari East, Mumbai, Maharashtra
- We are looking for a Fresher Desktop Support Engineer to provide technical support to end users and assist with day-to-day IT operations.
- VivaConnectMumbai, Maharashtra
- Should know - URL , APL , Web browsing , HTML etc.
- Freshers are required to have basic IT knowledge.
- Sensys Technology LtdGoregaon, Mumbai, Maharashtra
- Provide technical support to customers via phone, email, or chat.
- Assist with system installation, configuration, and remote support.
- EINS TECHNOLOGIES INDIA PVT. LTD.Mulund, Mumbai, Maharashtra
- Interest in security systems and technical support.
- Maintain support tickets and documentation.
- L1/L2 support for *access control, biometric, RFID, face &…
- Pawan EnterprisesThane East, Thane, Maharashtra
- Graduate freshers or hsc + experience can apply.
- SheenAIKalbadevi, Mumbai, Maharashtra
- Experience with customer support or CRM tools.
- Proactively support clients during onboarding and ongoing usage.
- Good logical reasoning and analytical thinking.
View similar jobs with this employerKran Consulting Private LimitedKanjurmarg, Mumbai, Maharashtra- Ability to diagnose and troubleshoot basic technical issues.
- Document technical knowledge in the form of notes and manuals.
- Prepare accurate and timely reports.
- Sysnet Global Technologies Pvt.LtdUnknown, Maharashtra
- The Trainee Engineer will support day-to-day technical operations, assist senior engineers, and learn the required processes and technical skills.
- WovV TechnologiesMumbai, Maharashtra
- O Collaborate closely with backend support and technical teams for effective issue resolution.
- Continued guidance and support from senior colleagues and the…
- WorkDay Management serviceMumbai, Maharashtra
- Transport: Home pick-up and drop-off provided.
- Graduate/HSC (12th pass): Freshers or a minimum of 12 months of experience.
- WorkDay Management serviceMumbai, Maharashtra
- Transport: Home pick-up and drop-off provided.
- Graduate/HSC (12th pass): Freshers or a minimum of 12 months of experience.
- Kanishka Software Pvt LtdGhatkopar, Mumbai, Maharashtra
- Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity.
View similar jobs with this employerAppventurez MobitechWorli, Mumbai, Maharashtra- Coordinate with Appventurez central application/technical support teams.
- Identify issues requiring technical escalation.
Job Post Details
Fresher | Technical Support Engineer
Fresher | Technical Support Engineer
Job details
Full job description
Job description - Technical Support Engineer
Responsibilities
· Managing multiple client accounts for technical support
· Deploying Odyssey’s products for clients;
· Monitoring and maintaining Odyssey’s products;
· Installing and configuring operating systems and applications;
· Providing Technical support with issue resolution via Phone/Chat/Email electronic medium;
· Taking clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
· Troubleshooting system, network and product configuration problems and diagnosing and solving faults;
· Providing support, including procedural documentation and relevant reports;
· Responding within agreed time limits to call-outs;
· Prioritizing and managing many open cases at one time;
· Establishing a good working relationship with clients and teams;
· Testing and evaluating products;
· May require to work onsite in Customer location
Technical Knowledge
· OS– Installation and configuration of Linux, Windows, VMWare and other Unix flavors an added advantage.
· Working experience in HTML, HTTP, FTP, javascript, XML, SQL, shell scripts
· Working knowledge of Network devices like routers, firewall, switch, load balancers, antivirus, VPN, etc.
· Working experience in setting up web servers, email servers
· Experience in network protocols and packet analysis
· Familiarity in database/system administration will be an advantage
· CISA/CISSP certifications will have a weightage
· Working experience in SSL, PKI, security protocols/products will be an added advantage
Additional skills
· Able to work independently and efficiently to meet deadlines.
· Self-motivated, Detail-oriented and organized.
· Experience with Hardware and Software issues.
· Proficient in Internet related applications such as Web Browsers & E-Mail clients
· Excellent Communication (Oral and Written), Interpersonal, Organizational and Presentation skills
· Flexibility to travel, relocate, adapt to locations/languages
Education
BE / B Tech in Computer Science / Electronics/ IT; Msc, MCA and Mtech.
Pay: ₹320,000.00 per year
Benefits:
- Health insurance
- Internet reimbursement
- Paid sick time
- Paid time off
Work Location: In person